Error Load Template - Question | JoomShaper

Error Load Template

S

Sara

Helix Framework 3 weeks ago

Hello,

He made a website in Joomla 4.2.0 Stable, SP Page Builder 4 Pro and Helix Ultimate.

The backend works fine when I try to edit the front-end and I get an error....

"$template = HelixUltimate\Framework\Platform\Helper::loadTemplateData();"

Could you tell me what it is?

Thanks a lot.

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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S
Sara
Accepted Answer
2 weeks ago
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Contact your hosting provider to increase memory limit. Thanks

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S
Sara
Accepted Answer
4 days ago

Hello, Thanks for the reply. I'm afraid that's not the problem. The memory limit is set to -1. On the other hand, I can upload images to other sections without problem, for example to the Media section. It only happens when uploading images to an article in the 'Blog options' section.

Thank you.

Regards, Sarah.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 days ago

Can I download a Akeeba backup of your site to check my localhost?

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S
Sara
Accepted Answer
2 days ago

No problem. On my local server this error does not occur.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 day ago

I think then you should contact your hosting provider. Thanks

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