Background Images Not Showing - Question | JoomShaper
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Background Images Not Showing

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YUMA SCOTT

SP Page Builder 2 years ago

I have inserted blocks that have background images and color overlay but they do not show once save and previewed.

I will provide link and admin info.

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7 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100062

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

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YUMA SCOTT
Accepted Answer
2 years ago #100072

Sure, the very top block area shows the issue. Here it is while in page builder: https://prnt.sc/dPz496F45XQl

Here is when it's saved and viewed: https://prnt.sc/f7Nzp9WGCdCS

Thanks!

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YS
YUMA SCOTT
Accepted Answer
2 years ago #100075

The animations and colors don't appeart to be working on the rest of the page either. It looks fine during editing but not once the page is saved and viewed.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100078

But it seems ok now in my end. I can see the image.

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YS
YUMA SCOTT
Accepted Answer
2 years ago #100081

I just looked on another device (mobile) and it doesn't show there either. Also, if you look at the next section, it's also missing background in the live view. As well as the area towards the bottom of the page, free consultations, you can see blue background in the editor, but not in the live preview.

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YS
YUMA SCOTT
Accepted Answer
2 years ago #100110

I just tried on another browswer (opera) and it looks fine for most things. I've been trying different things. Some changes stick and look good while others lose their formatting or only do some of it. It almost seems like there's a cache issue or something. Can you help?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100270

Then just clear your Joomla and Browser cache. Then check again. Because it seems ok on my end.

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