Instagram Add-on Stop Working - Forum | JoomShaper
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Instagram Add-on Stop Working

Asked by LAC Webadmin 3 years ago Last activity 3 years ago

Hello!

My IG add-on just stop working and when I tried to click on Generate Token again, I get:

Required "app_id" key not supplied in config and could not find fallback environment variable "FACEBOOK_APP_ID"

There's an App Id in the field, what's going on?

Thanks!

18 replies

LAC Webadmin Asked this

Hi Ofi,

I actually just redo everythig that I did before and also followed the video and the forum link you provided. I'm still getting:

An error has occurred.
0 Required "app_id" key not supplied in config and could not find fallback environment variable "FACEBOOK_APP_ID"

It use to work before and nothing has changed in our side after that but it just stopped working. I suspect it was caused by Admin Tools but I rember I already have admin tools enabled when this use to work before.

Could it be an update that you guys released?

Thanks,

Jackson

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

LAC Webadmin Asked this
3 years ago · edited

Hi Ofi,

Please check.

Thanks!

Ofi Khan Staff

I could not check the administrator. It is taking me to the homepage. Please fix it.

LAC Webadmin Asked this

Hi Ofi,

I included the URL, please use the admin URL that I provided rather than typing it.

Thanks,

Jackson

Petr Benes

Hello, I have the same problem "0 Required "app_id" key not supplied in config and could not find fallback environment variable "FACEBOOK_APP_ID"

The links, videos and documentation you provided is not up to date. It doesn't work.

Ofi Khan Staff
3 years ago · edited

LAC Webadmin

Please check the hidden content.

Ofi Khan Staff

Hello Petr Benes

Please post a new question. I will check your site.

Best regards

LAC Webadmin Asked this

Hi Ofi,

Please try again, it should work now.

Thanks,

Jackson

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