Contact Form - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Contact Form

K

Kieron

SP Page Builder 2 years ago

Hi,

https://prebbletondental.net.nz/#contact

The form works but the phone number does not appear in the email to my client.

The email template is set to
<p><strong>From:</strong>{{first-name}} {{last-name}}</p> <p><strong>Email:</strong>{{email}}</p> <p><strong>Phone:</strong>{{phone}}</p> <p><strong>Subject:</strong>{{subject}}</p> <p><strong>Message:</strong>{{message}}</p>

resulting in

From:Kieron Gray Email:[email protected] Phone:{{phone}} Subject:Testing Form Again Message:Test 4

Why does the phone number not appear?

0
12 Answers
K
Kieron
Accepted Answer
2 years ago #100549

would appreciate an answer on this. its quite urgent

0
S
Sergej
Accepted Answer
2 years ago #100551

Hi Kieron,

could you post a screenshot from the phone field customization?

0
K
Kieron
Accepted Answer
2 years ago #100568

Not sure why you need this as I entered the code in the first message and there does not appear to be any upload function?

The email template is set to <p><strong>From:</strong>{{first-name}} {{last-name}}</p> <p><strong>Email:</strong>{{email}}</p> <p><strong>Phone:</strong>{{phone}}</p> <p><strong>Subject:</strong>{{subject}}</p> <p><strong>Message:</strong>{{message}}</p>

all are sent via email except Phone?

0
S
Schwyzer
Accepted Answer
2 years ago #100570

maybe you should change {{phone}} to {{tel}}

0
S
Sergej
Accepted Answer
2 years ago #100571

Did you use the addon Contactform or the Form Builder?

0
K
Kieron
Accepted Answer
2 years ago #100573

Form Builder I believe .... And {{tel}} did not work

0
K
Kieron
Accepted Answer
2 years ago #100574

"Did you use the addon Contactform or the Form Builder?"

How would I find out? This new PB is a PIG!

0
K
Kieron
Accepted Answer
2 years ago #100575

looks like Form Builder

0
S
Sergej
Accepted Answer
2 years ago #100576

This is Formbuilder:

https://prnt.sc/ojte-Pw_BiX-

This is Contact Form:

https://prnt.sc/Q-IV0s6pgYpT

In Form Builder you have the option to configure the phone field, that's why I asked for the settings of this field:

https://prnt.sc/D9SwpFs1FZy8

"Field name" is what you need in the {{}} brackets, please check if it is the same. In my example it would be {{phone}}

0
K
Kieron
Accepted Answer
2 years ago #100578

Thank You! resolved!

0
S
Sergej
Accepted Answer
2 years ago #100579

Glad to hear :) Have a nice day

Best regards

Sergej

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #100665

Hi all,

Glad to see such a community of users helping each other :)

Have a nice day to all.

Best Regards

0