"Templates Not Found." When Clicking "Page Templates" In Front And Backend Editor - Question | JoomShaper

"Templates Not Found." When Clicking "Page Templates" In Front And Backend Editor

SB

Steve Babbitt

SP Page Builder 1 year ago

Latest SPPB 3.8.9

License key is up to date.

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13 Answers
AR
Antonis Remoundos
Accepted Answer
1 year ago #100616

Same here

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #100622

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

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AR
Antonis Remoundos
Accepted Answer
1 year ago #100624
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AR
Antonis Remoundos
Accepted Answer
1 year ago #100628
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #100637

Sorry for the inconvenience. It's not our product issue, You should contact your hosting provider to unblock the header request. Besides, If you use Cloudflare then you need to disable the rocket loader or mod_security from your hosting server.

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Andreas
Andreas
Accepted Answer
1 year ago #100644

https://ibb.co/Y2w9CGT

You mean this?

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Andreas
Andreas
Accepted Answer
1 year ago #100664

To update, i have tested 3 diffrent providers now. None of the sites worked to import template. To ask the hosting provider to allow header request cannot be an answer. Please look whats wrong.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #101119

Did you disable the rocket loader or mod_security from your hosting server? Keep a backup and reinstall page builder.

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AR
Antonis Remoundos
Accepted Answer
1 year ago #101131

Suddenly yesterday started working, I think it was not from us, because it was also working before.

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Andreas
Andreas
Accepted Answer
1 year ago #101219

Did you disable the rocket loader or mod_security from your hosting server? Keep a backup and reinstall page builder.

No, it has noting to do with that at all.

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Andreas
Andreas
Accepted Answer
1 year ago #101222

And stil it is just old Bundles that show up inside SPPB

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ML
MBCS LLC
Accepted Answer
1 year ago #110525

We are not able to access the templates now on our v3 sites (ok on our v4 sites). We have always run mod_security and have never had an issue. Is there a fix for this that doesn't involve disabling mod_security? Thanks in advance.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110666

Hi MBCS

Could you please create a new forum post with details about your issue? Our team will help you.

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