I also made a screen recording showing some errors in the browser console

Hello Office

Apology for the inconvenience. Please share your administrator access and issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Hi Ofi, i have posted the credentials

Thanks for the access but where is the error? Please share the issue page link.

here you go

This might be related to https://www.joomshaper.com/forum/question/21362 but i still keep getting an error. I have attached a new video.

I have fixed your other issues. For this issue, I need to check it on my localhost. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

alritght, thanks

This is wierd to

Hi ofi, do you have a (even small one) status update of this ticket? For my planning.

Thank you very much in advance!

Apology for the delay. You have shared the site backup in JPA format. Please go to Components -> Akeeba Backup -> Configuration and then set file type as ZIP. Then take the backup and share.

Hi Ofi, using the kickstart script from https://www.akeeba.com/products/akeeba-kickstart.html you can extract it accordingly

I am not familiar with it. I will study it later. I will check your site on the localhost. Please give me the ZIP file this time.

Place the jpa file and the contents of https://www.akeeba.com/download/akeeba-kickstart/7-1-2/kickstart-core-7-1-2-zip.raw in the same folder and navigate to kickstart.php and you can restore the CMS. This works much faster than me making a backup and uploading it again :)

Hi Ofi, have you made some headway?

I have tried but could not figure out installing JPA format. The issue is I have installed once but could not see the site. It always takes me to the installation page. If possible, then share in ZIP format. I am finding it difficult to handle JPA files.

the admintools plugin is active, if you rename the plugins/system/admintools folder to something like plugins/system/admintools.bak that should circumvent it.

Hi Ofi, have you been able to make some headway?

Good afternoon, is there any news on this? I cannot proceed to finish the website with this error.

For the mean time, can i download an older version of the extension?

Apology for the delayed response. Please share the site backup in ZIP format.

No there is no way i am waiting this long again, i delivered the zip 3 weeks ago! I am expecting more information this week about this issue.

See my upvoted answer!!

After disabling the module, it looks like the console error is gone. Please check it on your site. I have checked on my localhost. Module ID: 166