Page Add Ons Missing From Sp Page Builder In Edit More - Question | JoomShaper
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Page Add Ons Missing From Sp Page Builder In Edit More

DW

Doug Welch

SP Page Builder 2 years ago

Title should be edit mode

I have 2 problems which I believe are related

  1. A page which displays fine is not in the list of pages I can edit in pagebuilder component
  2. Another page (sailing school) is available for edit in the component is missing the add ons I want to edit when I go into edit mode. Only header and footer is displayed

All software is on current versions

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13 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102606

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

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DW
Doug Welch
Accepted Answer
2 years ago #102627

Here is the page before going into edit mode. You can see the various add ons image.png

Here is the same page in edit mode. The add ons are missing, so I cannot edit them

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102754

Please keep a backup and reinstall page builder.

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DW
Doug Welch
Accepted Answer
2 years ago #102801

I've reinstalled page builder 4.0.7. There were no warnings or errors and the problem 2 still exists. Please note I have resolved issue 1 "A page which displays fine is not in the list of pages I can edit in pagebuilder component". I had misnamed a page.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102912

Keep a backup and reinstall page builder.

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DW
Doug Welch
Accepted Answer
2 years ago #102931

I have already done that as per my earlier respone. Is there something I am missing?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #103147

Give me your super admin access I need to check.

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DW
Doug Welch
Accepted Answer
2 years ago #103152

Super admin ID was provided in hidden content. site is www.fbyc.ca

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #103304

Could you please check I cant access your site.

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DW
Doug Welch
Accepted Answer
2 years ago #103310

it should work now

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #103539

You should work on that addon. Create a test page and test there. Clear your Joomla and browser cache then check again.

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DW
Doug Welch
Accepted Answer
2 years ago #103576

I created a test page called "test" and used the same add ons. It seems to work fine. I also cleared all the caches, however, the problem with this particular page still exists.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #103744

Then keep a abckup and renmake this again because somehow any CSS conflicts this portion.

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