page add ons missing from sp page builder in edit more - Forum | JoomShaper
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page add ons missing from sp page builder in edit more

Asked by Doug Welch 3 years ago Last activity 3 years ago

Title should be edit mode

I have 2 problems which I believe are related

  1. A page which displays fine is not in the list of pages I can edit in pagebuilder component
  2. Another page (sailing school) is available for edit in the component is missing the add ons I want to edit when I go into edit mode. Only header and footer is displayed

All software is on current versions

13 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

Doug Welch Asked this

Here is the page before going into edit mode. You can see the various add ons image.png

Here is the same page in edit mode. The add ons are missing, so I cannot edit them

Mehtaz Afsana Borsha Staff

Please keep a backup and reinstall page builder.

Doug Welch Asked this

I've reinstalled page builder 4.0.7. There were no warnings or errors and the problem 2 still exists. Please note I have resolved issue 1 "A page which displays fine is not in the list of pages I can edit in pagebuilder component". I had misnamed a page.

Mehtaz Afsana Borsha Staff

Keep a backup and reinstall page builder.

Doug Welch Asked this

I have already done that as per my earlier respone. Is there something I am missing?

Mehtaz Afsana Borsha Staff

Give me your super admin access I need to check.

Doug Welch Asked this

Super admin ID was provided in hidden content. site is www.fbyc.ca

Mehtaz Afsana Borsha Staff

Could you please check I cant access your site.

Doug Welch Asked this

it should work now

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