Helix Ultimate 2.0.11 Crashed My Site - Question | JoomShaper

Helix Ultimate 2.0.11 Crashed My Site

Farai

Farai

Helix Framework 3 days ago

I just upgraded my site to Helix Ultimate 2.0.11 from 2.0.5 and immediately my site started giving this error:

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count(): Argument #1 ($value) must be of type Countable|array, null given

Site is https://www.smeaz.org.zw/ Please can you assist as to what could have gone wrong and how to fix it? I tried rolling back to 2.0.5 that didn't work, still got the error. After contacting chat support they recommended rolling back to php 8.0 that also didn't work. Am on Joomla 4.2.6 Need help asap!

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5 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago

Hi Farai,

I want to help, but

Username and password do not match or you do not have an account yet.

Please double check a new user! Must be working Super User access!

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Farai
Farai
Accepted Answer
3 days ago

Am so sorry, please try again now. It should be working.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 days ago

Fixed. the screenshot evidence below.

I only reinstalled Helix with a new version.

P.s. Remember to make updates often! and full website backups.

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Farai
Farai
Accepted Answer
2 days ago

Thank you. So I presume the download on the Helix Ultimate page is faulty, you may want to check it?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 days ago

Template file was OK, maybe first upload didn't override all files. Happends from time to time for all extensions.

Have a nice day.

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