Solved Templates

Indigo Mobile Menu Gone

Asked by Michael Koerner 3 years ago Last activity 3 years ago

So I'm trying to find my mobile menu and it isn't there. I didn't change anything its almost like it didnt come with it when I used the quikstart package.

Howe can I get it back?

Thanks,
Michael

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago

Ok, Mobile menu fixed.

12 more replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
3 years ago

Hi there!

Sorry for your issue.

Would you please give me your site URL here to check? Indigo template at my end is working good, so I need your site URL to check the anomaly you have.

Best Regards

Michael Koerner Asked this
3 years ago

Hello Rashida:

Thank you very much for getting back to me.

Sure thing, the link is: www.NanoFlags.com

Here's an image as well:

Also note, this is a complettely fresh install of the Quckstart Package. Nothing in the template settings has been changed or altered.

Thanks again for getting back to me. I appreciate it.

Michael Koerner Asked this
3 years ago

Hello:

has there been ANY progress on this? Can't really even continue with the site until I get this figured out.

Thanks,
Michael

Michael Koerner Asked this
3 years ago

Checking in again... Did you forget about me? :(

Michael Koerner Asked this
3 years ago

Hello:

I have still not received any answers after more than 3 weeks. How do I get help with something, that really I shouldn't be having a problem with anyway?

Rashida Rahman Staff
3 years ago

Hi,

I'm really really sorry for this unwanted delay :(

Would you please give me your admin access to check the issue, please?

I have visited your site, but could not find out the issue.

Best Regards

Michael Koerner Asked this
3 years ago

Hello Rashida:

I have included my Admin Access Details in the Hidden Content Section.

I tried looking on the front end myself too and had no luck finding the problem as to why my mobile menu would not display.

Thanks for getting back to me,

Michael

Rashida Rahman Staff
3 years ago

Hello,

Thanks for the access. You are using PHP 8.1 there as I can see from the system information.

https://prnt.sc/f9AlWRkF-A4U

The Indigo template is not compatible with PHP 8.1 yet, it will get the compatibility as soon as J2store comes up with Joomla 4 compatibility. You may try with PHP 7.4 for now. Here is our plan: https://www.joomshaper.com/blog/latest-php-compatibility-for-templates-and-extensions

And we are on the way of bringing the plan live. Here you will see some blogs about it:

https://www.joomshaper.com/blog/releases-updates

Please take my sincere apology again.

Best Regards

Michael Koerner Asked this
3 years ago

So I have followed your suggestion of changing my PHP to a lesser version, to 7.3 to be exact and my issue still persits. Is there something I'm missing? Could this potentially be related to something other than my PHP settings? Thanks for getting back to me.

Paul Frankowski Senior Staff
3 years ago · edited

Hi Mike,

If you don't mind... I will check what is wrong & missing.

Sorry that you had to wait.

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