Sp Page Builder 4 Turns Blank On Page Editor - Question | JoomShaper

Sp Page Builder 4 Turns Blank On Page Editor

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Fabrice

SP Page Builder 1 year ago

Every little thoing is working on my site, unfortunately, and this is not quite the first time it happens ; the SPPB45 editor is giving me a blank page. Note : not quite a blank page actually cause it gives me your bluish background color. This is such a pain. Could you please go out ther and check it, let me know what to do, I've been looking a couple of your suggestions already to no avail.

I leave you an acces to admin in the hiden section.

Fast would be helpfu, I just meant to add a couple of things before releasing.

<body class="site helix-ultimate hu com-sppagebuilder view-dashboard layout-default task-none itemid-101 fr-fr ltr layout-fluid offcanvas-init offcanvs-position-left contentpane">
        <div id="builder-dashboard"></div>
    </body>
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2 Answers
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Fabrice
Accepted Answer
1 year ago #102991

Hi, I updated the helix frameworks and it seems to work again, well, ok for this time but this is not the most intuitious thing i have encountered. Needless to say if the final customer is having this problem, he.she's not going to find the solution by himself.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #103103

Hi Fabrice,

Glad that you have made it and thanks for sharing your experience with us.

If the template is ready for the latest version of the framework, then keeping the template and extensions updated is a good practice.

Best Regards

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