PB does not open teb 'pages' - Forum | JoomShaper
Staff replied SP Page Builder

PB does not open teb 'pages'

Asked by Joomla User 3 years ago Last activity 3 years ago

Using Joomla 4.2.7 and SPPageBuilder Pro 3.8.9 - PHP8.1.14 - Apache - litespeed
I am working in the backend (always) but can not open the page 'Pages'
domain.com/administrator/index.php?option=com_sppagebuilder&view=pages
After 2...3 min it gives an error404 - is this a bug?

So I am not able to change texts on the pages I have made.
I think this problem exists after an update of Joomla.
I am using firefox and have also tested in Chrome: it does not work.
I am able to login on the frontend and open a PageBuilder page and change some text, but that is not the way I prefer. I like to have access in the backend. All othe PB tabs are working.
I like 2 screens: one with backend and one with the frontend to check what I have changed.

template: Helix Ultimate

6 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Ann
3 years ago

I have the exact same problem. Trying to enter the Pages tab ends with a 404 error.

Joomla User Asked this
3 years ago

Hi Toufiq

Yes please, could you check this?
See hidden content

Toufiq Senior Staff
3 years ago

Will you please provide me the Joomla Super administrator access to check the issue?

Joomla User Asked this
3 years ago

I have changed the role of the user to superadmin - see the hidden content

Log in to reply.