Hi Johnny,

But we don't have addon 'Droptables Table' (!) please contact with addon developer.

Probably you have it from extra plugin with addons package or ???

As I know Droptables Table is extension from joomunited(.com) developer.

Because in raw Helix Ultimate template none of addons was overridden. Evidence:

Thanks Paul.

I have contacted the developer for more information.

The strange thing is, I have the same Droptables extension installed on another site and it is working fine. Although the other site is not using the Helix template. I'm not sure if this makes any difference?

It's question to addon developer. I don't have it so I cannot check/confirm anymore.

Remember that used SPPB version also has matters. Maybe on 2nd website you still have SPPB 3.8.x (!) and addon was developed only for that.

The developer is currently investigating the issue. On my second site I am using the same version of SPPB, but I am using a different template. However, I have tried the drop tables addon with the default Cassiopa template and it also doesn;t work.

I will update here when I find an answer!

The developer has responded, see below. I have also included my site details.

After investigating the issue, it appears that SP Page Builder can only load one addon at a time, either Dropfiles or Droptables. To resolve this, you can temporarily disable the "Dropfiles - SP Page Builder" plugin on your website and then try editing the page again with the Droptables addon. It should work smoothly.

Thanks for respond from developer, I guess you have to listen his advice.

If you need two on pne page - maybe use of them inside Custom Module or as dedicated module published below component area.

I don't have other ideas...

BTW

offtopic, Are 100% sure that is correct on that site? If yes, OK. I just asked.

The developer added:

It seems that the root cause of this problem lies in the code of SP Page Builder. Would you mind contacting the developer of SP Page Builder to address this issue?

But we don't have those plugins.

and my private membership ended 6 months ago.

if i can provide the plugins would that help?

I think developer should contact us directly,

legally you shouldn't share commercial code.

The developer has contacted you directly. Can you confirm this?

I don't have access to general mailbox, only to my private one. I work remote.

If he said that he sent... somebody from our team should read it.

OK, I will keep this ticket open until I hear anything further.

I am adding the response from the developer, it seems to contain the solution;

--

I'm a developer at joomunited.com and I was hoping to ask for your help with something. We recently implemented two SP page builder addon plugins for our extension Dropfiles and Droptables. However, we're experiencing an issue where only one addon loads at a time. I took a look at the code for SP pb and found a bug in the function getPluginsAddons() in the file: components/com_sppagebuilder/parser/addon-parser.php. It looks like the variable $path is being redefined in the loop, which is causing the function to not work properly. Would it be possible for you to take a look and see if you can help us fix it?

Any update on this?

Sorry, but nope. But it's not my fault.

That's not a very useful answer :)

Any idea if someone else in the Joomshaper support team is dealing with this? After all, it is a bug..

@johnny

I have forwarded this issue to Anne T. via Chat.
She has promised you will get a reply with the status of this issue.

Have a nice day and good luck.

@Jens W. I would request you to please avoid to reply users' posts. You should stay your own forum post. I hope you will understand. Thanks

Thanks @Jens W

@Toufiq, any chance you could reply to me as I am the one who created the forum post?

@Toufiq Yes I understand. My last Reply.

Johnny gets only Excuses and that it is not Paul's fault.
Instead, Paul should have just said.

I am very sorry you did not get a response yet.
I've passed it on to my colleagues again and someone will get in touch with you.

Instead he gets something like this said to his face.

Sorry, but nope. But it's not my fault.

Even if you should ban me now, here is the perfect example by you Staff Member Ofi Khan on how to deal with problematic customers yourself.

https://www.joomshaper.com/forum/question/23293#qa-answer-110354

@Johnny If you have more Problems with Paul, file a complaint with the CEO at facebook or LinkedIn. He will make sure you get the help and reply you paid for.

@Jens

Please stop adding comments as you did. If you have something directly to me tell, not use forum! Nobody like that.

@Jens W. & @Paul please stop. Jens, please stop writing this type of reply. If you have any personal issues then tell me I will try to solve them. Thanks

I'd just like a reply to my question. I've asked several times.

@Paul Please solve this issue asap. Thanks

The relevant people have been informed.

The relevant people have been informed.

@Paul, is this answer for me or @Toufiq ?

You @Johnny.

@Toufiq know about it, he has more options than me.

Thanks @Paul

@Johnny, I have checked your issue about the Droptables addon. The Droptables addon was developed by a third-party company. You need to contact them. If our general addon doesn't work then we will help you definitely. Thanks

Hi @Toufiq

Yes, I'm aware the addon was developed by a third-party company. Please read the previous comments and you'll see that;

1. I have already contacted the developer
2. I have provided the response from the developer
3. the developer has spotted a bug in the SPPB code
4. the developer has provided you with a fix for this bug
5. the developer has been in touch with Joomshaper directly (and not received a reply)

All this has already been covered and explained in the previous comments.

Can you please advise.

Give me the code. I will share it with our developer team.

The solution is provided in this previous comment https://www.joomshaper.com/forum/question/22483#qa-answer-111127:~:text=It%20looks%20like%20the%20variable%20%24path%20is%20being%20redefined%20in%20the%20loop%2C%20which%20is%20causing%20the%20function%20to%20not%20work%20properly.

Please check this package on your stating site and let me know. Don't try to check this package on your live site.

Hi @Toufiq

Yes, this works thanks :)

Will there be a patch released for the official SPPB v3?

Note, this addon works fine in SPPB v4

Will there be a patch released for the official SPPB v3?

It will include in the next release of Page Builder v3

It will include in the next release of Page Builder v3

Great. Do you know when this will be available?

Hope so, Next week. Thanks

Hi @Toufiq

Is this update available yet? I have other sites that have the same issue

Here is the patch file. Please check & let me know.

Note: Don't try to live site.

1. Fix: Column background overlay (pattern) issue.
2. Fix: Addon custom CSS auto id generate issue.
3. Fix: Addon text editor emoji issue.
4. Fix: Droptables add-on issue.

Hi @Toufiq

Yes this works thanks. Will an official version be available soon?

Yes, should be published this week. We are making last tests.