Inappropriate Limitations In Page Builder Pro - Question | JoomShaper
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Inappropriate Limitations In Page Builder Pro

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Claude

SP Page Builder 2 years ago

Hello there at Joomshaper, I have a "Personal" package, including Page Builder Pro. (Jomla 4.2.8 / Page Builder 4.0.7 / activation key = Ok / Domain = Ok)

Problem : When I want tu use some functionalities, I can't get them and instead I have a pink message saying "WARN - Available in pro version". Could you tell me why ? Thanks in anticipation for your help.

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106190

Hi Claude,

are you sure that you installed PRO version, if you are not sure, please download file and reinstall. Then click Clear cache in Joomla 4 admin area! The whole process will take you 2 min.

https://www.joomshaper.com/downloads/extension

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C
Claude
Accepted Answer
2 years ago #106272

Hi Paul,

I followed what you recommended ... but this problem remains. I clearly have a "Pro" version, and I can access to some "Pro" features but not to some others. My curent problem is that I would like to save "Columns", in which I have addons, to use them somewhere else. And when I open the settings panel of the colum (right click on top-left icon), most of items are greyish and unactivated. If I want to clik on one of them I get the warning message "WARN - Available in pro version".

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #106278

Please try from different browser - if now you're using Chrome - check on Firefox or Safari, etc.

If will not help, please share Super User/Administrator access in "Hidden Content" area.

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