Hello there at Joomshaper,
I have a "Personal" package, including Page Builder Pro.
(Jomla 4.2.8 / Page Builder 4.0.7 / activation key = Ok / Domain = Ok)
Problem : When I want tu use some functionalities, I can't get them and instead I have a pink message saying "WARN - Available in pro version".
Could you tell me why ?
Thanks in anticipation for your help.
Hi Claude,
are you sure that you installed PRO version, if you are not sure, please download file and reinstall. Then click Clear cache in Joomla 4 admin area! The whole process will take you 2 min.
Hi Paul,
I followed what you recommended ... but this problem remains.
I clearly have a "Pro" version, and I can access to some "Pro" features but not to some others.
My curent problem is that I would like to save "Columns", in which I have addons, to use them somewhere else. And when I open the settings panel of the colum (right click on top-left icon), most of items are greyish and unactivated. If I want to clik on one of them I get the warning message "WARN - Available in pro version".
Please try from different browser - if now you're using Chrome - check on Firefox or Safari, etc.
If will not help, please share Super User/Administrator access in "Hidden Content" area.
