Helix Mega Menu - Forum | JoomShaper
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Helix Mega Menu

Asked by Thomas Fisinger 5 years ago Last activity 5 years ago

Hello Team,

I have a Question regarding Mega Menu in Helix Ultimate. I am currently update my Website from Helix 3 to Ultimate.

The Modules in the Navigation generate high loading Times even though the cash is active.

Basic Requirements between old and new Site are identical!

Do you have an Idea?

Thank you very much!

Greetings Thomas

9 replies

Mehtaz Afsana Borsha Staff

Hi
We only communicate in the English Language. Please help us understand your issue by translating it!

Thomas Fisinger Asked this

I edited the question.

Thomas Fisinger Asked this

No idea?

Mehtaz Afsana Borsha Staff

I already send this issue to our DEV team. Please allow us some time

Mehtaz Afsana Borsha Staff

Hi,
Our team tested the issue by using all the updated version of all our product and everything works fine. there is no issue in mega menu with Joomla modules loading. so need some more information about the issue, like :
from which helix 3 version you updated into helix ultimate?
your running Joomla version?
And if possible please give me your super admin access so that we can check
Thank you

Pavel

I am currently update my Website from Helix 3 to Ultimate.

Hi. Keep in mind that the Helix 3 and Helix Ultimate are not compatible. They cannot be kept on the same site at the same time. If you have installed Helix Ultimate, you need to completely uninstall Helix 3 and all its plugins to continue working.

Thomas Fisinger Asked this

I have now activated all the necessary modules. I also uninstalled Helix 3. The loading time doesn't really improve.

Many Thanks!

Mehtaz Afsana Borsha Staff

Allow us some time please. Team will reply back to you

Thomas Fisinger Asked this

Hello Joomshaper Team,

Is there more information?

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