Helix Mega Menu - Question | JoomShaper

Helix Mega Menu

Thomas Fisinger

Thomas Fisinger

Helix Framework 3 years ago

Hello Team,

I have a Question regarding Mega Menu in Helix Ultimate. I am currently update my Website from Helix 3 to Ultimate.

The Modules in the Navigation generate high loading Times even though the cash is active.

Basic Requirements between old and new Site are identical!

Do you have an Idea?

Thank you very much!

Greetings Thomas

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9 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #775

Hi We only communicate in the English Language. Please help us understand your issue by translating it!

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Thomas Fisinger
Thomas Fisinger
Accepted Answer
3 years ago #804

I edited the question.

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Thomas Fisinger
Thomas Fisinger
Accepted Answer
3 years ago #1084

No idea?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #1110

I already send this issue to our DEV team. Please allow us some time

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #1466

Hi, Our team tested the issue by using all the updated version of all our product and everything works fine. there is no issue in mega menu with Joomla modules loading. so need some more information about the issue, like : from which helix 3 version you updated into helix ultimate? your running Joomla version? And if possible please give me your super admin access so that we can check Thank you

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Pavel
Pavel
Accepted Answer
3 years ago #1471

I am currently update my Website from Helix 3 to Ultimate.

Hi. Keep in mind that the Helix 3 and Helix Ultimate are not compatible. They cannot be kept on the same site at the same time. If you have installed Helix Ultimate, you need to completely uninstall Helix 3 and all its plugins to continue working.

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Thomas Fisinger
Thomas Fisinger
Accepted Answer
3 years ago #1605

I have now activated all the necessary modules. I also uninstalled Helix 3. The loading time doesn't really improve.

Many Thanks!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #1775

Allow us some time please. Team will reply back to you

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Thomas Fisinger
Thomas Fisinger
Accepted Answer
3 years ago #2536

Hello Joomshaper Team,

Is there more information?

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