We bought the agency plan, but it seems your support is taking a very long time to respond. We even emailed in the questions. If this is the normal level of support we would like a refund. We have many issues with Pagebuilder pro. Found many bugs. We have deadlines and it seems we are beta testing your new build Joomla 4.
We have used on Joomla 3 and didn't have as many issues. Joomla 4 has been a different story. No point in developing on Joomla 3 since it is EOL and we don't want to rebuild in August.