Video not listed after Slideshow Video Background built-in block insertion - Forum | JoomShaper
Staff replied SP Page Builder

Video not listed after Slideshow Video Background built-in block insertion

Asked by thierrymjshpr 3 years ago Last activity 3 years ago

Hi,
I've inserted a Slideshow Video Bg built-in block into a SPPB page but when I tried to change the MP4 video through the media manager, I cannot see the video I want in the list.
While if I use the Joomla media manager, the video can be previewed.
Any idea for why please?
Kind regards,
Thierry

13 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

thierrymjshpr Asked this
3 years ago

Hi,
Happy you can check this.
Best regards,
Thierry

Toufiq Senior Staff
3 years ago

I just added a video inside the slideshow addon and it works fine. Will you please check this URL and let me know.

thierrymjshpr Asked this
3 years ago

Hi,
Ok, thanks for your test, I can see your video.
But it does not explain why I cannot see my own video into the video selector of the slideshow addon while I can see it into the joomla media manager (please see enclosed picture).
Is it a question of video size, weight or type ?

thierrymjshpr Asked this
3 years ago

I'm unable to add a picture here, sorry

Toufiq Senior Staff
3 years ago

Your video format should be mp4 or youtube video.

thierrymjshpr Asked this
3 years ago

I checked again and I confirm this is a .mp4 video. Please see below link.

thierrymjshpr Asked this
3 years ago

Any problem with spaces into the video name ?

thierrymjshpr Asked this
3 years ago

Yeah, very nice

Unfortunatly, I'm still unable to reproduce this.
As I've previously loaded the video with a ftp client that may cause the problem the video is not vivible into SP Page Builder, I tried to load it again using the upload button of the slideshow addon but it always stops with : Upload Failed
I've increased the Joomla max media size to 500Mo (video is about 422Mo) and increased also the max_execution_time of my php server to 2000sec but still the error.
Do you have any idea to help me ?

Log in to reply.