Hello. I have purchased and installed the framework but can't use the frontend editor. When I clink to go to frontend editor it just takes me to some articles. Do you have any solution to fix the issue?
I have cleared the framework cash and the borwser and still the same issue.
Thank you.
Awaiting an answer
SP Page Builder
sp builder pro frontend editor doesn't work
8 replies
Muntasir Sakib Staff
Hello Monika,
Please, give me the administrator ID and password in the Hidden Content area so that I can check from my end.
Thank you!
Monika Morawiecka Asked this
Yes of course
Thank you.
Monika Morawiecka Asked this
Thank you
Monika Morawiecka Asked this
Hello.
Could you please let me know if you had a change to check why the frontend builder doesn't work?
Thank you.
Monika Morawiecka Asked this
Hello.
Can I have any solution for the issue?
Thank you.
Muntasir Sakib Staff
Hello Monika,
We cannot even access your site. Please, make sure that we can access it and check.
Thank you!
Monika Morawiecka Asked this
Hello.
Could you please check now.
Thank you.
Muntasir Sakib Staff
Hello Monkika,
I sincerely apologize for the late reply. However, I have checked at our end and haven't seen any kind of problem. Can you please at your end again?
If the issue still remains the same, please share a screencast of the exact page where you face the problem.
Thank you!
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