Hello

As your front end editor is not working please make sure to follow the steps below properly

Hello royal, Apology for your issue. Please check and follow all steps to fix/solve the problem:

1. Update template framework to the last version. If you have Helix II, please download the last version of raw Helix II template and install, it will update framework. In case of template based on Helix3, please download Helix3 template and install. This step is very important to update framework used by the template. If your template was based on a different template framework, ask its template developer for update package.
2. Update JCE Editor to last available version
3. After installation clear browser cache.
4. Update SP Page Builder Pro to last available version
5. Clear Joomla cached files (System > Clear Cache > Clear All).
6. Enable GZip compression in Joomla! Global Configuration.
7. We suggest to use with PHP 7.0 or 7.1. If you have problems with PHP 7.2, please use lower version.
8. Disable all additional plugins which uses JQuery on front-end, for example, for Cookies plugins.
9. Login on front-end as administrator and check again.
10. Check also from different template set as default to find source of problems.
11. Disable protection from Firewall component (Akeeba Tools Pro).

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions

Hello,

all this information you have in admin... thats why I sent you admin login.

So:

1. there is latest version of Helix3 Framework 2.5.8
2. there isn't JCE
3. is cleared
4. there is latest version of SP Page Builder Pro Version 3.7.9
5. is cleared
6. GZip is active
7. we use 7.4 (i believe, that your products are compatible with this version - we don't use old not supported php versions)
8. we tested it, no change
9. still the same problem
10. ??? we need use only this template!
11. there isn't any firewall.

There is problem is /components/com_sppagebuilder/assets/js/engine.js - when I change image in SPPB on frontend, in console is this error: TypeError: data.image.indexOf is not a function. (In 'data.image.indexOf("")', 'data.image.indexOf' is undefined)

Please, can you fix this?

Hello, is there any support, please?

Okay, the renaming helped. Is there any reason to have image addon overridden? Can I leave renamed? Thank You.

Hi,

Yes, you can leave it renamed. Sometimes add-ons overridden to style it especially with the specific template.

So, no worries, you can go ahead with this:)

And you may mark resolve the most useful answer.

Best Regards

Thank You.

You are always welcome.