When I select "Edit Page" I just see a blank canvas (apart from header/menu and footer). None of the page conent is visible.
Joomla 3.10.11
Template Shaper Helix Ultimate 2.0.11
Staff replied
SP Page Builder
Unable to edit current pages with latest version of SP Page Builder Pro
6 replies
Mehtaz Afsana Borsha Staff
Hi
Are You Using JS compression?
If yes turn it off in Template Options or inside Compression Plugin, clear Joomla and browser cache, and try again. If you use an additional extension like JCH_Optimizer (or similar) in the highest compression level you have to add exceptions for some .js SPPB files.
https://www.joomshaper.com/images/2022/08/01/off_js.jpg
You can follow this link below:
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting
-Regards.
Andrew Coleclough Asked this
No I am not using JS Compression. I have provided accesd in the hidden content.
Mehtaz Afsana Borsha Staff
Did you check all the points from this link?
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting
By the way you can do one thing, just keep a backup and then reinstall SPPB.
Andrew Coleclough Asked this
I have tried the points from the link. No progress. I have also disabled Securitycheck Pro which sometimes causes problems with SP Pagebuilder. Still no progress. I given you access if you could take a look please.
Andrew Coleclough Asked this
I've used a website backup to revert back to SP Pagebuilder 3. I cannot do without the facility to edit my webpages whilst you sort out the instabilty proplems with version 4. I also agree with other users of the forum who comment that doing away with backend access to Pagebuilder is a mistake. As things stand there is no way I will upgrade.
Mehtaz Afsana Borsha Staff
Sorry to hear that.
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