Fronted Editor Error - Question | JoomShaper

Fronted Editor Error

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Tomasz Michałowski

SP Page Builder 3 years ago

you cannot hover over the tool panel (fronted editor). video below https://cdx.pl/tool.webm please fix this problem. It's probably about the z-index

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20 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #9842

Hello Tomasz,

It's due to some padding issues, nothing else. You can even double click on it and that will appear on the left side.

Thank you!

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Tomasz Michałowski
Accepted Answer
3 years ago #9844

unfortunately, it is impossible to click because the tool escapes - please see the movie: https://cdx.pl/tool.webm

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #9845

Hello there,

I have already seen the videocast. Whatsoever, please provide me the administrator access in the Hidden Content area so that we can check at our end.

Thank you!

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Tomasz Michałowski
Accepted Answer
3 years ago #9852

Hidden Content

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #9898

Hello Tomasz,

I have already checked it out. Please, check at your end and give me a screenshot of the exact page that you are having trouble with.

Thank you!

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Tomasz Michałowski
Accepted Answer
3 years ago #9903

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #9915

Hello there,

I cannot login. Please, make sure to give the access.

Thank you!

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Tomasz Michałowski
Accepted Answer
3 years ago #9917

the data is as I wrote. (Hidden Content)

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #9922

See the screenshot here.

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Tomasz Michałowski
Accepted Answer
3 years ago #9923

it may be otherwise: https://cdx.pl/row.webm

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #10084

Hello Tomasz,

I cannot login with the credentials. Please, make sure that I can do that and let me know then so that I can check the issue at my end.

Thank you!

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Tomasz Michałowski
Accepted Answer
3 years ago #10085

please check the demo page - it's the same. You can see it in my video at: https://cdx.pl/row.webm

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Tomasz Michałowski
Accepted Answer
3 years ago #10292

Has the problem been resolved?

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #10332

Hello Tomasz,

I have checked the issue and it's a bug which needs to be fixed. You will get the fix in the next update very soon.

However, you can always work on it from the back end editor. I have checked that and that worked completely fine.

Thank you very much for sharing the bug with us.

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Tomasz Michałowski
Accepted Answer
2 years ago #12453

Hello. when will the product be repaired? So far it cannot be used ...

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #12459

Hello there,

Have you faced the problem with the back end editor as well? However, we are looking into fixing the front end issue ASAP.

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Tomasz Michałowski
Accepted Answer
2 years ago #14446

when I receive the repaired product - I must admit that the defect is very large and the support time is constantly flowing. the product is defective and cannot be used. almost 4 months have passed since the application

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #14593

Hello there,

We have already imformed about it to the respected team. It will be solved in the next update soon, hopefully.

Thank you very much for your patience and for being with us!

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Tomasz Michałowski
Accepted Answer
2 years ago #16986

Has the fix already been implemented? It's been the fifth month since the purchase. The program still has a drawback. I would like to have a full-fledged product

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #19012

Hello Tomasz,

The issue is fixed and we have the latest update of SPPB as well. Hopefully, you have already checked it.

Thanks!

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