SP Page Builder Pro Doesn't Let Me Save - Question | JoomShaper
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SP Page Builder Pro Doesn't Let Me Save

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SP Page Builder 2 years ago

Hi, we are using the 4.0.8 SP page builder pro and the 2.9.33 JCE editor pro on our J4 website, and the page builder does not let us save: Every time we try to make changes, and then click on the save button, it appears always the same error message: "Error Your session has expired. Please log in again." We tried mutliple search engines, and they all do the same. Please can we get an answer so that we can edit our pages? Thank you, Lorenzo

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5 Answers
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Accepted Answer
2 years ago #111957

Hello, Can we get an answer please? Thanks, Lorennzo

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #112431

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. I think third-party any extension occurred the problem. Cause, I have checked fresh Joomla and Page Builder. No problem found there.

-Thanks

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Accepted Answer
2 years ago #112512

Is there a menu item connected to the page? In my case, this problem goes away once I have a menu item for the Page Builder to commit the changes to. (I use a hidden menu for development pages.)

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Accepted Answer
2 years ago #112769

Hi, This happens only when I use prebuilt templates, but only some of them, like for example the "Pool Service" template. If i try to use it, then it wont let me save, but if I create the page from 0, then I have no problem.

Let me know if this is happening also to you in your fresh Joomla. Thanks, Lorenzo

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #112896

I just checked pool service layout pack and it works fine.

http://helix-framework.org/en/component/sppagebuilder/edit/35

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