Hello ELECTRONIC CENTER S.R.L.

The update will take some time. I hope that I can solve your issue. Please share your administrator access and the issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Hi Ofi, here. I realized that the site with Shaper_Spectrum has another kind of problem: when I set PHP 8.0 I have problems (http 500) in the admin backend.

Thanks

Sorry, your given credentials do not match. Please check and share again.

Try again please....they match. Just tried. There are 2 sites in the hidden content

do the credentials work?

I'm going to put php 7.4 back on ecenter.it I can't stay with the site down for that long. Would you kindly let me know when you can work there? Thanks

I tried to log in now but could not. okay let's try it tomorrow April 13, 2023 11AM (GMT +6).

Were you able to log in with the credentials provided? They are correct. Ok I set php 8.0 again for tomorrow April 13th at 11:00 (GMT +6). There is another site with Shaper Helix 3 with the title problem. You could find the credentials in the hidden content.

Let me know Thank you

Good morning Ofi, can you give me news about it? Thanks

Good afternoon here. Sorry for the delay. Please bring the site back to PHP 7.4. I have taken your site backup. I will check it on my localhost and will share the solution with you.

Ok thanks! I really appreciate :-)

Please update your PHP version now and check again. Thanks

Hi, site "meccanicaborghesi.it" seems to work (php 8.0 and also 8.1) site "ecenter.it" is not working (with php 8.0) site "sebine.it" administrator side is not working (with php 8.0 - HTTP ERROR 500 when click on every menu's item)

Could you check please? I enter the credentials again in the hidden section

Thanks

Please check the second site URL. I couldn't rename the site.php file from this site.

templates/shaper_helix3/sppagebuilder/addons/call_to_action/site.php

to

templates/shaper_helix3/sppagebuilder/addons/call_to_action/xsite.php

Just renamed in "site.php", check now

The file was named already xsite.php

Does solved your issue?

No.Now in the path "templates/shaper_helix3/sppagebuilder/addons/call_to_action/" the file is named "site.php". When I switch to PHP 8.0 the site has the same error

Please let me know when you are available. Thanks

I'm available

Which site do you face the problem after upgrade PHP version? please upgrade PHP version and share login credentials via hidden content area. Thanks

Hi, with PHP 8.0:

• ecenter.it (problem-> 0 Array_replace(): Argument #1 ($array) Must Be Of Type Array, String Given)
• sebine.it (problem-> HTTP ERROR 500 when click on some menu's item, only admin backend)

Now I switch on both to PHP 8.0 Credentials in hidden box, thanks

Please check now. Both site works fine now. Thanks

I've just checked:

• ecenter.it seems ok but the mod made a part of the home page incompatible (error-> "Addon files have been removed or don't exist in the current tempate or your site")

• sebine.it still gives me a 500 error in the backend

could you check please? thanks

still gives me a 500 error in the backend

It's not our product iussue.

Ok, but let me know about "ecenter.it" please thanks

DOES ANYONE HERE ACTUALLY PROVIDE REAL TECHNICAL SUPPORT???? I'VE BEEN GOING BACK AND FORTH FOR MORE THAN A MONTH AND NOT A SINGLE THING HAS BEEN RESOLOVED!!! ONLY MORE DAMAGE!!!! WHERE IS THE SUPPORT TEAM???

Ok, but let me know about "ecenter.it" please thanks

No problem found on this site.

DOES ANYONE HERE ACTUALLY PROVIDE REAL TECHNICAL SUPPORT???? I'VE BEEN GOING BACK AND FORTH FOR MORE THAN A MONTH AND NOT A SINGLE THING HAS BEEN RESOLOVED!!! ONLY MORE DAMAGE!!!! WHERE IS THE SUPPORT TEAM???

Open debug mode from the configuration.php file and check the error