Ciao Andrea,

1. Warning! Username and password do not match or you do not have an account yet. I cannot login.
2. Check in: System Information > Folder Permission if all folders are Writable ("green") ?
3. How long you're using Joomla: month, a year or longer?

the data is correct! try again

the data is correct! try again

I've been using it for many years and never had this problem

you can not change the style of the template . check!

I've been using it for many years and never had this problem

So as you know, Joomla 4 update system is from Joomla itself, not from JoomShaper.

Thanks, now I can login, I will check and let you know soon...

Can I get access to FTP ? please, manual Joomla update is needed. Or you can do it.

ftp doesn't work. you can access from here

Conferma via e-mail, so I cannot login :/

1. Does your cPanel has File Manager?
2. Have you made any changes or this is still demo site ?

dati ftp

I sent you. everything, I had made changes but everything disappears. I am in extreme difficulty

:( not working

Have you made any changes or this is still demo site ? Becuase I can create you alternative quickstart with updated Joomla etc. what do you think ?

working, use protocol sftp

I will ask again. If as you said all changes that you made somehow were not saved, maybe faster will be start again. With full updated Quickstart demo. I can deliver you... hmm

Becuase right now you have damaged database :/

Maybe it's regional FTP lock only for Italy IP, becuase I cannot connect.

try again with ionos, i approved the email

but did you see that I can't change the style of the template? depends on what?

Now I have Error 403 - on Ionos - it doesn't make sense. Sorry.

I am tired for today, tomorrow we will start again.

Maybe faster would be install clean Joomla 4.2.9 and import demo content from QS that I have.

I solved it, but you can't see the preview of the albums of the galleries. you can check? the credentials are the same as last time

http://sysehanoi.com/index.php/gallery

It looks that you don't have images here

• /images/speasyimagegallery/albums/15/
• /images/speasyimagegallery/albums/14/
• /images/speasyimagegallery/albums/13/

But you can ignore it, just delete demo & upload your real photos to gallery component!

did, but it doesn't change anything. can you try it too?

sure, I will try.

Fixed. All images are displayed in gallery now.

1. I updated Joomla
2. I updated Sp Gallery component

Thank you! the video of the home, from mobile does not open automatically. can it be solved?

In general all major Mobile browsers disabling autoplay to improve User Experience, It was an intentional limitation put in by most browser developers.

For sure video must be muted - then it may auto-play!