Google Map Add-On Not Displaying - Forum | JoomShaper
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Google Map Add-On Not Displaying

Asked by Nathaniel Aho 3 years ago Last activity 3 years ago

Hello.

I am having an issue with my Google Map add-on. It appears fine when I am editing a page in Pagebuilder Pro, but when I access my live site, it only displays a box with a shadow around it and no map.

Thank you for your help.

9 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please make sure that your google map api is Paid API.

-Thanks

Nathaniel Aho Asked this

Toufiq,

I have attempted resolving this multiple ways. I have also reset my Paid API and input this in Pagebuilder Pro setup. I have no issues when I am in Pagebuilder Pro, but still cannot get these maps to display. I don't know what is going on. Can you please try assist me with this?

Thank you.

Toufiq Senior Staff

Will you please provide me the Joomla Super administrator access to check the issue?

Nathaniel Aho Asked this

Yes. This should be set up now.

Toufiq Senior Staff

I tried to download a backup of your site. But, File size is too big. That's why need FTP access. Thanks

Nathaniel Aho Asked this

Do you need access to an Akeeba Backup?

Nathaniel Aho Asked this
3 years ago · edited

FTP Credentials Listed In Hidden Content

Toufiq Senior Staff

I am waiting for your feedback. Thanks

Nathaniel Aho Asked this

See hidden content below, you have to add the domain to the end of the user name in order to connect. My apologies.

Toufiq Senior Staff

Thanks a lot. I will share your site backup to our developer team. Thanks

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