Google Map Add-On Not Displaying - Question | JoomShaper
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Google Map Add-On Not Displaying

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Nathaniel Aho

SP Page Builder 2 years ago

Hello.

I am having an issue with my Google Map add-on. It appears fine when I am editing a page in Pagebuilder Pro, but when I access my live site, it only displays a box with a shadow around it and no map.

Thank you for your help.

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #114179

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please make sure that your google map api is Paid API.

-Thanks

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Nathaniel Aho
Accepted Answer
2 years ago #115676

Toufiq,

I have attempted resolving this multiple ways. I have also reset my Paid API and input this in Pagebuilder Pro setup. I have no issues when I am in Pagebuilder Pro, but still cannot get these maps to display. I don't know what is going on. Can you please try assist me with this?

Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #115792

Will you please provide me the Joomla Super administrator access to check the issue?

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Nathaniel Aho
Accepted Answer
2 years ago #115824

Yes. This should be set up now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #116058

I tried to download a backup of your site. But, File size is too big. That's why need FTP access. Thanks

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Nathaniel Aho
Accepted Answer
2 years ago #116252

Do you need access to an Akeeba Backup?

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Nathaniel Aho
Accepted Answer
2 years ago #116253

FTP Credentials Listed In Hidden Content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #116432
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #116917

I am waiting for your feedback. Thanks

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Nathaniel Aho
Accepted Answer
2 years ago #117050

See hidden content below, you have to add the domain to the end of the user name in order to connect. My apologies.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #117241

Thanks a lot. I will share your site backup to our developer team. Thanks

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