Error in SPPB - Forum | JoomShaper
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Error in SPPB

Asked by SALVATORE 3 years ago Last activity 3 years ago

Hello, I have a problem with SPPB which produces an ERROR: it does not accept the change in the Logo in 2 different positions, namely in the Offcanvas menu and in the Footer. It basically doesn't load the new image. How to solve this problem? With the following links, you can see what is specified above: Original Offcanvas logo https://drive.google.com/file/d/1JFfokcuxkC6vI6FYxOrYyNDXdCpcIqKX/view?usp=share_link
Offcanvas logo modified https://drive.google.com/file/d/1ewNhB9sYqbSsX3r_bFYWLlEYERpekvoy/view?usp=share_link
Logo Offcanvas=final result https://drive.google.com/file/d/12JNYz4M66Mt8sBwBiyrpdXnewaP-7iHA/view?usp=share_link
Original footer https://drive.google.com/file/d/164vSqMuOGvkdSgfeLeY24frVDkeNDT_e/view?usp=share_link
Modified footer https://drive.google.com/file/d/1j5jrGQXgDrCPt-jcak19IWuQulnuoLBc/view?usp=share_link
Footer=final result https://drive.google.com/file/d/1TtdmwGXrESksSL6BmQon_iDYgD0TRu9X/view?usp=share_link
Best regards

18 replies

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Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

SALVATORE Asked this
3 years ago

Hello Toufiq, you don't have to apologize because it's not your "sight" but the incapacity of Mrs. Mehtaz Afsana Borsha who for over a month "found the solution to my problem" by allowing herself a "spring break"! By now it is clear to me that in Joomshaper it is only You who solves the problems. That's why I contacted you. In your reserved area I have entered the access credentials to my site. Waiting for your news, best regards.

SALVATORE Asked this
3 years ago

Hi Toufiq, I checked your remark. Actually my offcanvas.svg file is corrupted: I replaced it with my png, and it works.
However, the problem remained on the footer which resumed the Konstra logo, present in the 2019/04/05 folder (logo_footer.svg). I have, therefore. deleted from the folder said file and i tried to upload in the same folder my file in png (logo_footer.png) and i noticed that SPPB corrupted this file for me. Here are the links:

Toufiq Senior Staff
3 years ago

You told me that your SVG logo was corrupted and so you should avoid using the corrupted SVG logo. I have installed the PNG logo on the bottom and it works fine. Thanks

SALVATORE Asked this
3 years ago

Hi Toufiq, I was sure you fixed my website footer logo problem. But now you no longer see the Copyright (entered correctly in Helix Ultimate). Also, the logo in the offcanvas menu is no longer legible on smartphones. Can you tell me how you fixed the (SPPB) uploading (.svg/.png) file transforming (.und) problem. Best regards.

Toufiq Senior Staff
3 years ago

Added this css code inside the custom.css box. Please check now. 

@media (max-width: 768px){
#offcanvas-toggler {
    display: flex !important;
    font-size: 25px;
    margin-top: 5px;
    justify-content: space-between;
    align-items: center;
}}

#sp-header .logo {
    height: 80px;
    display: flex;
    margin: 0;
    align-items: center;
}

-Thanks

Toufiq Senior Staff
3 years ago

I have added and no need to do it again. Thanks

SALVATORE Asked this
3 years ago

So ?

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