Sections Library Works on Joomla 3 But Not on Joomla 4 - Forum | JoomShaper
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Sections Library Works on Joomla 3 But Not on Joomla 4

Asked by Anthony Grinblat 3 years ago Last activity 3 years ago

The "Sections Library" doesn't work on Joomla 4. I have three Joomla 3 websites that work perfectly, but not on Joomla 4.

20 replies

Mehtaz Afsana Borsha Staff

Hi,

Thanks for contacting us.
​First you have to download SP Page Builder Pro from here
https://www.joomshaper.com/downloads/extension

​Then you have to install it. Go to administrator-->extension-->install
​After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard.
​Then Clear Joomla and Browser cache.

-Regards.

Anthony Grinblat Asked this

Yes, I did that a month ago.

Mehtaz Afsana Borsha Staff

Please clear your browser and Joomla cache again then check again.

Anthony Grinblat Asked this

IT'S BEEN MORE THAN A MONTH. ALL MY WEB BROWSERS CACHE HAVE CLEARED 50 TIMES ALREADY. WHERE IS THE REAL TECH SUPPORT???

Mehtaz Afsana Borsha Staff

Sorry for the inconvenience. It's not our product issue, You should contact your hosting provider to unblock the header request. Besides, If you use Cloudflare then you need to disable the rocket loader or mod_security from your hosting server.

Anthony Grinblat Asked this

What are you talking about??? This is 100% your product.

There is no mod_security on my hosting, we already went threw this.

Where is the tech team???

Mehtaz Afsana Borsha Staff

Give me your super admin access please.

Anthony Grinblat Asked this

deadplatesolitions.com/administrator

Anthony Grinblat Asked this

deadplatesolutions.com/administrator

Mehtaz Afsana Borsha Staff

Hi

You have used 4.2.9 version. Please keep a backup and use latest version of page builder. It is working on the new versions.

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