Staff replied Templates

STRIPE PAYMENT ERROR

Asked by Maria 3 years ago Last activity 3 years ago

Hi, I want to start accepting payments via stripe, unfortunately, 
When I shop as a client I go to the cart
and there is no form to put in client detailes,

The only thing I see in the cart page is the Stripe logo and the price of the product info etc.

Then I choose the Stripe option from the cart page
but when I click proceed to check out
I get a error message and re directs back to the product page. 

I did the normal things at LMS SETTINGS
as I selected the  Stripe option as my payment method. 
I did insert my Stripe API Key .

dont know whats wrone?

3 replies

Ofi Khan Staff

Hello Maria

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Maria Asked this

Hi please as you login check in general is the installation is ok to
Thank you

Ofi Khan Staff

Sorry, your given credentials do not match. Please check and share again.

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