Hello there,

Please take our humble apology. Would you mind to share what error are you facing?

-Regards

The edit screen after upgrade has overlaping sections.

Hello there,

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Credentials attached

Hello there,

Thanks for sharing the credentials . We are checking the issue and will get back to you soon .

-Regards

Hello John,

Please take our humble apology. Are you talking about this portion? https://prnt.sc/S283EpRIcjjf Have you made this page with sppb 3?

-Regards

The page was built with SPPB 3. If I re-instal ver. 3.8.9 it works fine.!

I have sent a screenshot via email.

As I have said in my initial post "I am having issues with the editor not working correctly after upgrading from 3.8.9 to 4.0.10."

The page was built with SPPB 3. If I re-instal ver. 3.8.9 it works fine.!

I have sent a screenshot via email.

As I have said in my initial post "I am having issues with the editor not working correctly after upgrading from 3.8.9 to 4.0.10."

Hello John,

Please take our humble apology. We need the site backup to work on it. Because we don't want to make any change on the live site for safety purposes. But there is an error while taking the backup. Would you mind to share the backup as zip file in hidden content?

-Regards

Don't have a backup file. I have tried to re-build the front page but that is not working at all.?? I have taken a backup of the site now so can you please work on the live site.

Don't have a backup file. I have tried to re-build the front page but that is not working at all.?? I have taken a backup of the site now so can you please work on the live site.

Hello John,

Please take our humble apology for the delay due to weekend. Have you changed the login credentials ? We can't login to your site. Would you mind to share the backup file that you have taken in the hidden content ?

-Regards