Error Linking SPPB Addon With Instagram Account - Question | JoomShaper

Error Linking SPPB Addon With Instagram Account

CB

Christopher Billings

SP Page Builder 3 years ago

Hey,

I have having troulbe connecting the SPPB Instagram Addon with Insta. This is the error message i recieve from Facebook:

Facebook has detected Joomshaper SPPB isn't using a secure connection to transfer information. Until Joomshaper SPPB updates its security settings, you won't be able to use Facebook to log into it.

This was the URL i am using, naturally with my domain name.

https://your-domain.com/administrator/index.php?option=com_sppagebuilder&task=instagram.accessToken

Any ideas?

I am using SP Page Builder Pro and have the lastest Joomla update installed.

Regards

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34 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10176

Hello Chris

Please follow this blog and set up Instagram Access Token.

Best regards

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 3 years ago #10178

Hello Chris,

Please, have a look at the documentation here to set up the account properly.

Feel free to give us a buzz if the issue still remains the same.

Thank you!

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CB
Christopher Billings
Accepted Answer
3 years ago #10213

Thanks guys.

I have followed all steps a number of times and have tried a few different options, but i still get this message:

Facebook has detected Joomshaper SPPB isn't using a secure connection to transfer information. Until Joomshaper SPPB updates its security settings, you won't be able to use Facebook to log into it.

Any ideas?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10324

Where do you get this message? Please share a screenshot of your issue to understand it better.

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CB
Christopher Billings
Accepted Answer
3 years ago #10350
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10603

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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CB
Christopher Billings
Accepted Answer
3 years ago #10622

Provided in Hidden Content box

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10708

Please set your app in Live Mode and then check.

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CB
Christopher Billings
Accepted Answer
3 years ago #10755

I now get this error message:

https://prntscr.com/10nyuvl

What URL do i need to use?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #10877

Please follow the process again. Set your app in IN DEVELOPMENT mode. Make sure that you are the admin of the app.

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CB
Christopher Billings
Accepted Answer
3 years ago #10932

You are sending me on a merry-go-round!!

I have the original error message: https://prnt.sc/10m4j2k

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CB
Christopher Billings
Accepted Answer
3 years ago #11156

Hey guys,

Any updates or ideas? I have followed everything you have recommend and i am going around in circles. Please advise.

Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #12146

Please allow me time till Monday. I will talk to the developers.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13038

Apology for the delay. I have made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial.

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CB
Christopher Billings
Accepted Answer
3 years ago #13197

Thanks for the tutorial. I have followed the step exactly and i still get the same error message.

https://prnt.sc/10m4j2k

There is obviously something that is causing the issue that we are not aware of, i have searched a number of different options and nothing seems to work.

I don't have more time to waste on this issue and thus i request a refund on the product, so i can purchase a plugin that can actually perform the task required.

I await your timely reply.

Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13204

I have checked your site with my APP ID and APP Secret. I think the issue is that your site is not SSL certified. Please follow this blog to enable HTTPS.

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CB
Christopher Billings
Accepted Answer
3 years ago #13211

Thanks for the quick reply.

I have just updated my SSL Certificate and is now running.

I now get this error message:

https://prnt.sc/115pmru

I have added my URL to the App Domains and still didn't change anything.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13298

Add your site URL in Facebook Login -> Settings -> Valid OAuth Redirect URIs. https://prnt.sc/116b38f

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CB
Christopher Billings
Accepted Answer
3 years ago #13322

Thanks again for your response.

Now i am getting this error message:

https://prnt.sc/116dy0d

I will put the URL configurations, that i used, in the hidden message box.

I tried both simultaneously and each one seperately. I got the same error message for each attempt.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13329

In the Valid OAuth Redirect URIs add this (in the hidden section)

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CB
Christopher Billings
Accepted Answer
3 years ago #13337

Still getting the same error message

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13342

okay. let's try one more time

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CB
Christopher Billings
Accepted Answer
3 years ago #13345

still getting the same error message!!

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CB
Christopher Billings
Accepted Answer
3 years ago #13506

Any other suggestions? How can we solve this issue?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13514

Please allow me a day. I have tried all possible ways. I knocked the developer team.

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CB
Christopher Billings
Accepted Answer
3 years ago #13515

Great thanks

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V
Vlad
Accepted Answer
3 years ago #13749

Hello! I look forward to a solution to the problem. I have been unable to do a similar task for several days. Please clarify what I should write here: "In the Valid OAuth Redirect URIs add this"

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CB
Christopher Billings
Accepted Answer
3 years ago #13968

How is the problem progessing? Is there an update?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #14091

Please go to Settings -> Advanced and turn on YES on Share Redirect Allow List and then save.

Screenshot at Apr 14 15-55-05.png

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CB
Christopher Billings
Accepted Answer
3 years ago #14095

Thanks for info.

Unfortunately i am still getting the same error!!

I have tried all combinations of URLs and i even created a new app again, but everything i get the same error.

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CB
Christopher Billings
Accepted Answer
3 years ago #14605

How is this issue progressing?

It has been over a month now with no solution!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #14892

I have talked with the developer team. They will fix it in the next update. Apology for this inconvenience.

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V
Vlad
Accepted Answer
3 years ago #14948

Great news! Do you know the approximate implementation timeframe?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #14971

Sorry, no exact date is available. It is probably coming the next month.

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