Form Builder Error - Question | JoomShaper
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Form Builder Error

MS

Martin Seidl

SP Page Builder 2 years ago

Hi Team,

for some while without changing the configuration or any settings the fom builder emails are not sent. see here

https://www.tierportal-muenchen.de/kontakt-tierportal-muenchen.html

is sit because of some update? There is also no successful sent message...

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12 Answers
MS
Martin Seidl
Accepted Answer
2 years ago #116868

now it seems to work after i removed the content from the From field. But strangely why hasnt it worked just recently?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116307

Hi

Thanks for contacting us. Form Builder does not work when you add {{email}} in the subject. You have to use {{email}} as the last variable in the subject. For example: {{site-name}} | {{email}} will work. Try this solution.

-Regards.

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MS
Martin Seidl
Accepted Answer
2 years ago #116309

my header is like that:

Reply-To: {{email}} Reply-name: {{name}} Cc: {{email}}

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MS
Martin Seidl
Accepted Answer
2 years ago #116310

o sorry u spoke about subject not header...

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MS
Martin Seidl
Accepted Answer
2 years ago #116311

by the way, when I have the form in a page builder page it works, if I use instead page builder as plugin version in joomla articles it does not work

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116453

Could you please try page builder form?

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MS
Martin Seidl
Accepted Answer
2 years ago #116482

Hey Mehtaz what do u mean? I used of course the page builder form, what else?

Now I do have another client exact same issue. I click on send but nothing happens - emails are not sent, this is new!!! see https://www.fliegenpilz-ev.de/kontakt

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MS
Martin Seidl
Accepted Answer
2 years ago #116550

now if I send the form, this error message comes:

Prohibited input U+00000020

see https://fliegenpilz-ev.de/kontakt

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116666

Which version of page builder are you using? Could you please give me your super admin access?

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MS
Martin Seidl
Accepted Answer
2 years ago #116851

it is written already above

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #116857

Could you please keep a backup and try the latest page builder?

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MS
Martin Seidl
Accepted Answer
2 years ago #116864

It is already the V 3.8.10! So far it always worked

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