Hello, please i need support
i was updating doctor templete
and now a have an error
Error 0
404 page not found
Class 'AddonHelper' not found
https://www.drcristhiangarcia.com/
Doctor Template
Version
3.0.0
Joomla! 3.10.11
Staff replied
Templates
error updating doctor template
7 replies
Ofi Khan Staff
Hello radikal
Apology for the inconvenience. What have you updated to the template? Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
radikal Asked this
3 years ago
· edited
Hi, i updated doctor template Version 3.0.0 and updated Joomla! 3.10.11
Ofi Khan Staff
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
radikal Asked this
Hello Ofi Khan, i was waiting for 24 hours for support, and then i restore the last backup copy . I am still waiting if you have a solution in order to update the template
Ofi Khan Staff
Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup on my localhost and will share the solution.
Mohsen Khosravi
3 years ago
· edited
The Problem occures because of "Feature addon" in Sp Pagebuilder.
When you disable Feature addon on your page, anything else works fine.
Temporary Solution: I have copied all the files from "/templates/shaper_doctor/sppagebuilder/addons/feature" in older version of template Shaper Doctor 2.2 into the same folder in new template and the new template works correct.
We should wait for the next update , hope developers amend the correct files into Doctor Template.
Ofi Khan Staff
Hello Mohsen Khosravi
Thanks for sharing the solution with us. Hopefully, it will help the user.
Best regards
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