Instagram Gallery: Error When Creating Facbook Token - Question | JoomShaper
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Instagram Gallery: Error When Creating Facbook Token

S

Stefan

SP Page Builder 10 months ago

Hi there,

I want to use the instagram gallery on our website. Unfortunately I am not getting a facebook token, as the process hangs after clicking "generate token" in the SP Page Builder Setting: After a new browser window pops up, I can enter the facebook credentials and then the window is all white and hangs.

What can I do? I followed the instructions here: https://www.youtube.com/watch?v=YPtqLxakvQ0

Regards, Stefan

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #118774

Hello Stefan

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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