Instagram Gallery: Error when creating Facbook token - Forum | JoomShaper
Staff replied SP Page Builder

Instagram Gallery: Error when creating Facbook token

Asked by Stefan Deinert 3 years ago Last activity 3 years ago

Hi there,

I want to use the instagram gallery on our website. Unfortunately I am not getting a facebook token, as the process hangs after clicking "generate token" in the SP Page Builder Setting:
After a new browser window pops up, I can enter the facebook credentials and then the window is all white and hangs.

What can I do? I followed the instructions here: https://www.youtube.com/watch?v=YPtqLxakvQ0

Regards,
Stefan

1 reply

Ofi Khan Staff

Hello Stefan

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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