Helix Template "WayneCorp" does Not Work Properly - Please Issue A FULL REFUND - Question | JoomShaper
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Helix Template "WayneCorp" does Not Work Properly - Please Issue A FULL REFUND

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Stuart Clark

Template 2 years ago

I have just purchased and installed your template "Wayne Corp" - it doesn't work correctly and keeps asking for a setting to be updated - that setting does not exist! (the error is: Missing webfonts.json file. Please go to advanced > Font Settings and add Google Font Api and update.)

I then tried a clean install of a new Joomla 4.3.2 site with just the template - the same error is received.

I then tried a "Quixkstart" installation from your supplied Joomla 4 Quickstart for the Wayne Corp template - this is even worse with missing database fields and missing component entries, making an entire site unloadable.

The above clearly shows a product fundamentally non-functional; so, in accordance with your terms and conditions, please issue a fll refund IMMEDIATELY.

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1 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #118702

Hi

Thanks for contacting us. Could you please contact here? [email protected]

-Regards.

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