Form Builder And Standard Contact Form: Just A Spinning Circle
kweb
Hi there, once again I have problems with the contact form. I have implemented a test site where both contact forms in standard configuration are integrated. Non of them is working. Im using helix ultimate standard template and latest SPPB 3. When I click on Send Message I just have a spinning circle. I receive the message on my email - but the user is not getting a confirmation what forces him to send the message again and again.
Can you please help me out to fix this? I already tried to disable all 3rd party plugins - nothing is working.
kweb
Toufiq
Accepted AnswerHi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Please check the screenshot and solve this issue first then let me know.
-Thanks
kweb
Accepted AnswerHi, I have solved this problem - same problems with the contact forms.
Toufiq
Accepted AnswerWhat was the isssue? Please explain. Your explanation will help others. Thanks
kweb
Accepted AnswerI have soled the errors you showed to me.
"Please check the screenshot and solve this issue first then let me know. "
I have resolved this, there was a stylesheet included in the template custom code section.
But the main problem with the contact form still exists.
kweb
kweb
Accepted AnswerHi Toufiq, one month time enough? I have again the same problem on this site:
https://www.wildpark-willingen.de/
Contact form on homepage giving
Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
in Console. Why the hell do I have always the problems with the contact form when upgrading from J3 to J4?? Both sites now have a none working contact form.
kweb
Toufiq
Accepted AnswerHi there, At last find out the issue. You are using shortcode which is not allowed.
-Thanks
kweb
Accepted AnswerHi thanks for figuring that out. I can confirm deactivating Balboa Gallery will let the Contact Form work. But it has nothing to do with the text editor - not to use javascript inside. I have implemented the gallery with HTML addon - and then the contact form is still not working. But how getting both things to work!?
By the way: I created this topic with the problem on an other site: https://www.fachzahnarztpraxis-wilke.de/test#
This page does not contain blaboa gallery - same problems.
kweb