Existing Elements do Not Appear On The Backend Page
Andrea Mauri
Hello, having to make text updates on the site, I have noticed that existing addons in my SP Pages are not being shown, the sections and columns that contain addons remain blank. I only see the presence of the elements from the side layer tab.
On the frontend everything seems to work fine, I see all the addons, is just the backend but I cannot understand the problem. We also try to change the PHP Version and to reinstall the SP Page builder pro but the problem is still there. Also when I try to enter in some pages (for example "Dati Societari") on the backend I have an errore message page not found, while the page is published on the front end.
Could you help me? Thank you
Toufiq
Accepted AnswerHi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Correct Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Toufiq
Accepted AnswerThis plugin (iubenda Cookie Solution) occurred the problem. After disable content displayed fine editor mode. Thanks
Andrea Mauri
Accepted AnswerGot it... the problem is I can't disable the plugin because it handles cookie acceptances of my clients, so if I disabled it the website is not GDPR compliance anymore. There is a way to fix the problem without disable it? Or to understand in which way it creates problem with SP Page builder?
Thank you