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Solved SP Page Builder

Joomshaper Pro mesage

Asked by Leon 3 years ago Last activity 3 years ago

when i want to modify a page in my website a see the option this is only possible in a version *Pro?
But we have the Pagebuilder Agency version? the lagest oe. And i installed the Pagebuilder pro version at the website?
See at the link below:
https://maastricht-university.eu/pagebuilder

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Leon Asked this

the 2 browser had no message?
I did an check of all the cookies and other stuff, now the message is gone..
All the time cookies and temporary files cause troubles.. :(

Solved!

3 more replies

Paul Frankowski Senior Staff

Hoi Leon,

Sometimes, it sort of Joomla cache - please in Joomla > Clear cache, then clear cache in browser and recheck.

Are you 100% sure that you installed PRO version?

You can always, download zip and reinstall with Pro - just in case.

Leon Asked this

i Deleted the cache, same result.
When i go in het menu i see:

  • Home Dashboard
  • Components
  • SP Page Builder Pro ..

I also did a second install, no result!
i checked the email address and license key, no result!

Paul Frankowski Senior Staff
3 years ago · edited

BTW
Have you checked from 2nd browser as well? If not, do it.


Please share access to admin area of Joomla, I will take look into.

Paul Frankowski Senior Staff

If those were cookies, you need cookie monster next time :]

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