Joomshaper Pro Mesage - Question | JoomShaper
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Joomshaper Pro Mesage

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Leon

SP Page Builder 2 years ago

when i want to modify a page in my website a see the option this is only possible in a version *Pro? But we have the Pagebuilder Agency version? the lagest oe. And i installed the Pagebuilder pro version at the website? See at the link below: https://maastricht-university.eu/pagebuilder

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5 Answers
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Leon
Accepted Answer
2 years ago #120277

the 2 browser had no message? I did an check of all the cookies and other stuff, now the message is gone.. All the time cookies and temporary files cause troubles.. :(

Solved!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #120249

Hoi Leon,

Sometimes, it sort of Joomla cache - please in Joomla > Clear cache, then clear cache in browser and recheck.

Are you 100% sure that you installed PRO version?

You can always, download zip and reinstall with Pro - just in case.

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L
Leon
Accepted Answer
2 years ago #120274

i Deleted the cache, same result. When i go in het menu i see:

  • Home Dashboard
  • Components
  • SP Page Builder Pro ..

I also did a second install, no result! i checked the email address and license key, no result!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #120276

BTW Have you checked from 2nd browser as well? If not, do it.


Please share access to admin area of Joomla, I will take look into.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #120281

If those were cookies, you need cookie monster next time :]

th-1629089855.jpg

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