Hi, I have a problem with the form builder.
When I fill out the form that appears at the bottom of the page: https://klammer.es/kl/index.php/es/about
I do not receive anything, I have checked the parameters on the server and others and everything is fine.
I don't know if it's a problem where to put exactly the email where I want to receive the form.
Can you help me?
Thank you
Hello Fran
I have modified the Form Builder Addon settings on that page and enabled the addon. Please check it now.
Best regards
Hello,
I don't see the change.
Can you please tell me where you did it?
Thank you
I have added From Email in the settings. Also, checked the variable names ({{subject}} is a variable) and matched with the form items.
hello office
But on which page have you modified the form? In u"Nosotros"?
It is to verify that now if you send me the form in an email that I commented on in Hidden Content
Thank you
I have tried that page. It looks like not solved. Please check test email from Global Configuration.
Hello
I don't know what happens, the story is that it doesn't work.
You can take a look at the Form builder configuration.
Please.
There are issues with your PHP mail settings. Please contact your hosting provider to check if it is okay from their end.
We have asked the question to the server and everything is fine after several tests they have carried out.
We have also carried out another test test from the global configuration of joomla and this has been answered: "This is a test mail sent using "PHP Mail". Your email settings are correct!"
Please update to latest SP Page Builder 3.8.10 and then check the issue.
Hello,
it still doesn't work.
I have the version you tell me and it doesn't work.
Please, can you create a new form with the parameters that appear in the existing one? To check that this works.
I've been with this for a long time and it's creating a lot of operating problems on my website.
Thank you
You are still using 3.8.0. We do not support using older versions. Please install the latest 3.8.10 and then I can check.
Hello, I have already updated the version a to 3.8.10
Please, can you create a new form with the parameters that appear in the existing one? To check that this works. I've been with this for a long time and it's creating a lot of operating problems on my website. Thank you
Hello, I have already solved it.
You can see the solution at: https://www.joomshaper.com/forum/question/16467
Thank you
Glad to know this. Please accept any answer to close the issue. There is a button to accept answer after each comment.
