Staff replied Templates

Default Layout file is not exists! Please goto to template manager and create a new layout first.

Asked by Massimiliano 3 years ago Last activity 2 years ago

Hi,
today in one customer site i got this error on template options:
Default Layout file is not exists! Please goto to template manager and create a new layout first.

How can i solve? What cause the issue?
https://prnt.sc/TvUdQrIsoeXy

I am using helix 2.0.13

Please let me know how can i solve the issue.

thanks

6 replies

Oldest first Newest first Most helpful
Massimiliano Asked this
3 years ago

Can i have an update please?

Paul Frankowski Senior Staff
3 years ago

Hi,

Reinstall template package - it should help.

Todd
2 years ago

Fresh install. Twice as you have suggested. I still get this error, after following your explicit directions in documentation. Default Layout file is not exists! Please goto to template manager and create a new layout first.

Is there a resolution to this issue?

In my setup, all I did was installed the template package to an existing joomla site. PHP 8.1 and Joomla 5.0.1

Suggestions to resolve this issue would be appreciated.

DZienke

Paul Frankowski Senior Staff
2 years ago · edited

@Todd

In general it's very rare issue, and that's why there is no magic fix for that. // Joomla 5.0.2 is the most current.

  1. What template (full name) did you install?
  2. Do you have access to Template Options from template? If yes, from our website download also Template settings and import that file from Template Options > Advanced > Import & Export tab
Todd
2 years ago

My template is the Gazette template.

Template Options is not there when I open the template page. It is there when I show the list of templates in Template manager, but goes away when I select this template.

Paul Frankowski Senior Staff
2 years ago

To see Template Options you have to click on template name first.

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