Why is my contact form not working? - Forum | JoomShaper
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Why is my contact form not working?

Asked by University of Mauritius 3 years ago Last activity 3 years ago

hello,

I added a contact form to a website via pagebuilder.
It does not work.

What am I doing wrong please?

3 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Try to open your site. But, no success.

https://prnt.sc/-td29GIIoHI0

-Thanks

University of Mauritius Asked this

you are accessing wrong url.. please see the right one in hidden contents

Toufiq Senior Staff

Username and password do not match or you do not have an account yet.

University of Mauritius Asked this

sorry for inconvenience.. I have reset the account and tested. Please try again

Toufiq Senior Staff

At first solve the PHP mail function.

University of Mauritius Asked this

ok will check

University of Mauritius Asked this
3 years ago · edited

Thank you.. but does it not work on smtp already configured on the site' s global configuration for testing..
testing was successful there

Toufiq Senior Staff

We will check it our end. Let me know when you done PHP mail function.

University of Mauritius Asked this

on second thought.. configuring php mail function will set email parameters for the whole server right? we have different websites on the same server.. and we cannot use one global email configuration for all websites.. we need to configure individually for this website..

Toufiq Senior Staff

Contact your hosting provider they will help you.

University of Mauritius Asked this

..

Toufiq Senior Staff

Please enable the PHP mail function.

Could not instantiate mail function.

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