Why is My Contact Form Not Working? - Question | JoomShaper
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Why is My Contact Form Not Working?

UM

University of Mauritius

SP Page Builder 2 years ago

hello,

I added a contact form to a website via pagebuilder. It does not work.

What am I doing wrong please?

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13 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123829

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Try to open your site. But, no success.

https://prnt.sc/-td29GIIoHI0

-Thanks

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UM
University of Mauritius
Accepted Answer
2 years ago #123902

you are accessing wrong url.. please see the right one in hidden contents

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124118

Username and password do not match or you do not have an account yet.

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UM
University of Mauritius
Accepted Answer
2 years ago #124132

sorry for inconvenience.. I have reset the account and tested. Please try again

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124198

Updated latest version of Page Builder and contact your hosting provider to enable PHP mail function.

https://prnt.sc/zFsvGzyh4AkB

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124201

At first solve the PHP mail function.

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UM
University of Mauritius
Accepted Answer
2 years ago #124202

ok will check

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UM
University of Mauritius
Accepted Answer
2 years ago #124199

Thank you.. but does it not work on smtp already configured on the site' s global configuration for testing.. testing was successful there

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124204

We will check it our end. Let me know when you done PHP mail function.

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UM
University of Mauritius
Accepted Answer
2 years ago #124206

on second thought.. configuring php mail function will set email parameters for the whole server right? we have different websites on the same server.. and we cannot use one global email configuration for all websites.. we need to configure individually for this website..

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124260

Contact your hosting provider they will help you.

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UM
University of Mauritius
Accepted Answer
2 years ago #124261

..

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #124342

Please enable the PHP mail function.

Could not instantiate mail function.

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