Image Not Showing With Addon SPPB5 - Question | JoomShaper
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Image Not Showing With Addon SPPB5

thanhhx57

thanhhx57

SP Page Builder 2 years ago

Hello,

I installed the Gazzate template addon into the Helixultimate template with SPPB v5.0.5 following the instructions of this article: https://www.joomshaper.com/blog/how-to-use-sp-page-builder-addon-from-one-joomla-template-to-another

However the intro image is not showing. I have not found the cause of the error. Please help me.

Best Regards.

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26 Answers
thanhhx57
thanhhx57
Accepted Answer
2 years ago #124849

If anyone knows the cause of the error, please help me. I'm feeling stuck with this error. :(

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #124905

Hello thanhhx57

Please follow this tutorial on the same topic and recheck the steps.

Best regards

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #124918

Thank you for responding. I followed the instructions of this video. I copied the full CSS. But the image is still not showing.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #124998

I still haven't found a way to fix the problem. Look forward to the help of everyone. Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #125084

In which addon the image has not shown? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #125094

Nice to receive your reply. I'm getting an error not showing images in Article addon when I select Articles Layout: Horizontal & Masonry. https://prnt.sc/yW2v4RMLaRQr

https://prnt.sc/najT7oUuf1k6

https://prnt.sc/TIzkcR7BQNxQ

https://prnt.sc/xTwlLugCX22N

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #125517

After checking, do you know what is wrong with my website?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #125530

There might be missing files for the addon. Why don't you use Gazette template instead? It would be easier. I have installed Gazette template and checked the addon is working fine.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #125826

Hello. I changed to using Gazette template but still getting the same error. I don't know how to fix it. Please check again & guide me how to solve it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #125872

Add image in the Blog Options and it will be shown in the page.

https://prnt.sc/oMjF50Rm_eqM

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #126187

It does not show. Please share again.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #125981

Still not showing. I followed your instructions with no success. :(

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #126023

There is no image. Please check this article settings -> Blog Options.

https://prnt.sc/gc_sqLESnm0K

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126057

Thanks for reply. Please watch the following video to understand more about the problem I am having: https://conngghe.blog/images/video-error-articles.mp4

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126212
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #126220

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will share it with the developer team to check.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126226

Hello,

I send a backup copy of the website in the attachment. Please help me. Thanks!

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126593

Hello. Do you have any new information on this issue?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #126659

I have modified this file:

templates/shaper_gazette/sppagebuilder/addons/articles/site.php

Now the image will load from the article.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126718

Thanks for your support. I have fixed the issue.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #126770

You are welcome 😊

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Guillaume Langlais
Guillaume Langlais
Accepted Answer
2 years ago #126236

Hello it seem it's possible you have the same problem of mine.

Images not showing in sub-menus if SEF Native plugin is activate.

https://www.joomshaper.com/forum/question/26395

Have a good day

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126327

Thank you for your interest in my issue. I have tried disabling the SEF Native plugin but the problem is still not resolved. It's still the same error. I leave this issue for JoomShaper Dev to find out the cause & maybe update at SPPB5 if the error comes from there.

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126719

I have fixed the issues. Thanks to Joomshaper dev team for the support.

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S
ssnobben
Accepted Answer
2 years ago #126722

I have fixed the issues. Thanks to Joomshaper dev team for the support.

What was the fix and solution for your problem? pls share..

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thanhhx57
thanhhx57
Accepted Answer
2 years ago #126919
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