Staff replied Templates

Several Problems with Shaper_salon-Template and SP Page Builder

Asked by SALVE 3 years ago Last activity 3 years ago

We are using Shaper_salon-Template and SP Page Builder in the latest version
While designing problems came up. The main ones are

  • the Template doesn't show any reaction to "Presets" (changing basic-colors)
  • "Navigation": Menu Type is set to "Mega-Menu & Off-canvas" but the Off-canvas only appears in "Off-canvas Position" Left AND disappears (when needed) on tablet- or mobile-screen!

Please give us support and fix those problems as soon as possible.

6 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Give me your super admin access please. And also give me a screenshot of your issue please.

-Regards.

SALVE Asked this
3 years ago · edited

Thanks for your assistance.

Solved it on my own by css. NOT NICE! NO real SUPPORT!

SALVE Asked this
3 years ago · edited

Thanks for your response, Mehtaz Afsana Borsha.
Sorry, but I cannot follow what you mean by "You have used display none on mobile".
Because I even don't know where should a setting like this be inside the template and inside css I never set something like this.
Can you be more precise, please?

How to set css, I know.
But isn't the sense of "presets" to set basic rules, without writing all rules by myself?

P.S.: Those "Available settings:" (https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/menu-navigation) are not visible inside the template! (only "Off-canvas Position")

SALVE Asked this

Another issue found:
The "SP Page Builder Button" is not displayed as configured.
Sometimes it seems to take css from template.css and sometimes from sppagebuilder.css
Why it doesn't take oringinal css from Inline as configured?

SALVE Asked this

And another issue:
If the salon-slideshow is used, the hole page gets: "Object of class stdClass could not be converted to string"

Is it possible for you to solve all those problems?

Mehtaz Afsana Borsha Staff

Could you please create a new forum post about your new issues?

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