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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Awaiting an answer Templates

Images disappear after update

Asked by Nicole Otto 5 years ago Last activity 5 years ago

I have updated the Joomla, Helix file and Template Aspasia and have cleared the cache and it isn't working. renvillesales.com

6 replies

Ofi Khan Staff

5 years ago

Hello Nicole Otto

Please share a screenshot of your issue to understand it better.

Best regards

Nicole Otto Asked this

5 years ago

Here is an example of what it SHOULD look like, minus the PolarCrib logos.

snipboard.io/YaUh71.jpg

Nicole Otto Asked this

5 years ago

This has happened on this website before. If there would be some idea why they disappear after updates it would be great so I can fix the issue. I need to get these photos back ASAP.

Nicole Otto Asked this

5 years ago

I have tried rolling back SP Pagebuilder, and the template which were both updated and my images STILL aren't displaying. This is very disappointing that I am not getting any assistance with this issue. I have had the same issue on this site before.

Ofi Khan Staff

5 years ago

Apology for the delay. Your issue is fixed now. Please check your site.

Nicole Otto Asked this

5 years ago

Thank you this is repaired. Is there a place or is there a simple way to fix this issue if it comes up again.

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