Form Builder does Not Send Emails - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Form Builder does Not Send Emails

Deich8

Deich8

SP Page Builder 2 years ago

Hello, I have a problem with the form builder. No emails will be sent. The server settings are correct. Test mails are sent and also arrive. I can't see any errors in the data for the Form Builder either. PHP version 8.0 is currently set. Is there already a solution for this? I have stored access data and screenshots in the hidden data. Best regards Ingo

0
11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128684

Thanks for the update. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

0
MD
Martin Draeger
Accepted Answer
2 years ago #128449

I have the same problem!

1
RR
Ron Robichaud
Accepted Answer
2 years ago #128454

Same

0
Deich8
Deich8
Accepted Answer
2 years ago #128480

Hello, it is very important to test this plugin sufficiently. The website owners do not notice this error until a customer reports that he has written an email. This can have far-reaching consequences. It cannot be that every update will be a gamble as to whether this plugin will still work. Please process this ticket with higher priority, because about 30 websites are affected for me. This problem seems to affect many of your customers. I'm very reluctant to use a third-party plugin as I really appreciate template and plugins coming from one provider. But I have to be able to rely on basic functionalities. Best regards Ingo

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128483

Hello Deich8

Sorry, your given credentials do not match. Please check and share again.

Best regards

0
Deich8
Deich8
Accepted Answer
2 years ago #128494

Sorry, the data is now up to date.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128519

I have changed in the settings. Please check your contact page now.

0
Deich8
Deich8
Accepted Answer
2 years ago #128526

Hello Ofi Khan, no it no effect. No emails arrive in the [email protected] mailbox. Have you tried it with one of your mailboxes? Best regards Ingo

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #128555

I have tested and it works. Please try with another recipient email address and check.

0
Deich8
Deich8
Accepted Answer
2 years ago #128563

There seems to be a problem with Gmail. Another email address has now worked.

0
RR
Ron Robichaud
Accepted Answer
2 years ago #132263

For me, there's a line of code Reply-To: {{email}} that was preventing it from sending. Removing it solves the problem, but reduces functionality whereby you cannot reply immediately.

0