Staff replied SP Page Builder

Form Builder problem

Asked by Hausammann 3 years ago Last activity 3 years ago

I am having a problem with the Form Builder that is not sending any emails. I do not have any error or suceed message when I click Send. I have check the doc, still can't make it work.

6 replies

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Ofi Khan Staff
3 years ago

Hello Hausammann

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Hausammann Asked this
3 years ago

Sure

Hausammann Asked this
3 years ago

Hi,

Did you find something ?

Best regards,
Yanick Hausammann

Ofi Khan Staff
3 years ago

I have fixed your Contact - FR page. Please check the form builder settings and apply it on the other contact pages. This works now. I have sent a test email to check. Mainly I have changed in the From Email, Recipient Email, Email Template settings and Variable names ({{nom}}, {{prenom}} etc.)

Hausammann Asked this
3 years ago

Perfect thanks !

Ofi Khan Staff
3 years ago

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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