Template Decora: Cannot Edit The Category Item Section In Addon Decora. - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Template Decora: Cannot Edit The Category Item Section In Addon Decora.

thanhhx57

thanhhx57

Template 2 years ago

Hello,

I cannot edit the Category Item section in Addon Decora when upgrading SPPB v5.0.9.

https://prnt.sc/xXbdRquJhfkI

Both in the quickstart version and with a fresh install from the beginning.

Please guide me how to fix it.

Regards.

0
17 Answers
thanhhx57
thanhhx57
Accepted Answer
2 years ago #131276

I tried editing in the frontend, but it also fails. Addon not showing. See the error in the following video: https://streamable.com/2kbjkd

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #131447

Hi

Thanks for contacting us. Could you please keep a backup and try the latest version of page builder?

https://www.joomshaper.com/downloads/extension

-Regards.

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #131459

Thank you for responding. The error still occurs in the latest upgrade.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #131481

Give me your super admin access please.

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #131506

Sorry. I'm doing a demo on localhost. If you update the quickstart version, you will immediately see this error. Thanks.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #131593

It seems fine in our end, Please knock me here when it will be online.

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #131891

Sorry, I haven't been online these days. I have published a demo online. Please check and guide me on how to fix this error.

Error page: Services

Thanks!

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #131892

Today I encountered an error when saving the page. I sent the log in attachment.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #131978

Could you please create a new forum post about this new issue?

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #132003

It's not that I'm asking for new problems. I just send you the log (if necessary) to find out the cause of the previous problem.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #132106

You said you did not able to save changes which is a new issue, because we were talking about category issues. Do you still have that problem? If yes then give me a screenvideo of that issue so that I can inform our DEV team about it.

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #132125

Please help me check the first cannot edit the Category Item section in Addon Decora issue I mentioned.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #132167

Hi

It seems fine in my end. Please check your technical requirements and if possible keep a full site backup and then reinstall page builder.

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #132176

Incorrect. Let's edit one more level.

Thanks!

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #132284

Yeah see now, could you please keep a full site backup and try the latest version of page builder?

0
thanhhx57
thanhhx57
Accepted Answer
2 years ago #132286

I have upgraded to the latest version of SP Page Builder 5, version 5.1.1. Error still exists.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #132298

We will check it on the next template update. It is not working on SPPB 5

0