Staff replied Templates

Template Decora: Cannot edit the Category Item section in Addon Decora.

Asked by thanhhx57 3 years ago Last activity 3 years ago

Hello,

I cannot edit the Category Item section in Addon Decora when upgrading SPPB v5.0.9.

https://prnt.sc/xXbdRquJhfkI

Both in the quickstart version and with a fresh install from the beginning.

Please guide me how to fix it.

Regards.

3 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please keep a backup and try the latest version of page builder?

https://www.joomshaper.com/downloads/extension

-Regards.

thanhhx57 Asked this

Thank you for responding. The error still occurs in the latest upgrade.

Mehtaz Afsana Borsha Staff

Give me your super admin access please.

thanhhx57 Asked this

Sorry. I'm doing a demo on localhost. If you update the quickstart version, you will immediately see this error.
Thanks.

Mehtaz Afsana Borsha Staff

It seems fine in our end, Please knock me here when it will be online.

thanhhx57 Asked this

Sorry, I haven't been online these days. I have published a demo online. Please check and guide me on how to fix this error.

Error page: Services

Thanks!

thanhhx57 Asked this

Today I encountered an error when saving the page. I sent the log in attachment.

Mehtaz Afsana Borsha Staff

Could you please create a new forum post about this new issue?

thanhhx57 Asked this

It's not that I'm asking for new problems. I just send you the log (if necessary) to find out the cause of the previous problem.

Mehtaz Afsana Borsha Staff

You said you did not able to save changes which is a new issue, because we were talking about category issues. Do you still have that problem? If yes then give me a screenvideo of that issue so that I can inform our DEV team about it.

thanhhx57 Asked this

Please help me check the first cannot edit the Category Item section in Addon Decora issue I mentioned.

Mehtaz Afsana Borsha Staff

Hi

It seems fine in my end. Please check your technical requirements and if possible keep a full site backup and then reinstall page builder.

thanhhx57 Asked this

Incorrect. Let's edit one more level.

Thanks!

Mehtaz Afsana Borsha Staff

Yeah see now, could you please keep a full site backup and try the latest version of page builder?

thanhhx57 Asked this

I have upgraded to the latest version of SP Page Builder 5, version 5.1.1. Error still exists.

Mehtaz Afsana Borsha Staff

We will check it on the next template update. It is not working on SPPB 5

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