Hi

Thanks for contacting us and sorry for this inconvenience. Could you please mention your Plan name and also give me a screenshot of that error? And if possible give me your email address please which is associated with that account.

-Regards.

Here you go;

The same problem with me.

And again you accuse your customers of unfinished work, which we can take the blame for. The old song... The way you work is terrible to watch. sorry.

I have exactly the same problem. Only now they have closed their support chat (questions can only be sent by email) and here on the forum they have closed the opportunity to ask new questions.

Good morning. I can't download anything either. The license is valid for another 63 days. The download has been blocked. Information buy now.

Please check it is solved now.