Hi

Thanks for contacting us. Could you please give me your screenshots again? It does not showing anything. And also share your site URL please.

-Regards.

works for me for the screen shot . see here :

https://i.imgur.com/EFW3x91.png

https://i.imgur.com/PztjiGz.png

https://i.imgur.com/NzJr732.png

About access, I have added your credentials inside Hidden in Content area.

But I have added 2 links because we have corrected problems on some page. And we have found another bug : some links on button have been removed after migration.

all infos inside Hidden in Content area.

Please use this for uploading screenshot. Your screenshot does not load here

https://app.prntscr.com/en/index.html

ok see below :

https://prnt.sc/tuZxpWk49WzR

https://prnt.sc/H2_1rzx6zayn

https://prnt.sc/a1VSGfkqpEzz

Ok, I need to inform our team about it. Then I will let you know.

ok many thanks

Hi

Thanks for contacting us, Its not issue actually, there are some structure difference between SPPB 3 and 4 which is fixed on SPPB5, that's why in some where there are some padding issues which you can solve via CSS or set the margin on that specific addon from settings. Hope you understand.

-Regards.

ok I see but this is not what I mean.

I mean :

1. why by default, some addons margin are set top 100 px https://prnt.sc/tuZxpWk49WzR .

2. why on PC layout, even if I add 0px margin here https://prnt.sc/a1VSGfkqpEzz then they are not re-used in mobile view here https://prnt.sc/H2_1rzx6zayn ?

to be more accurate. after migrating from SPPB v3 to v5, these padding (100px) have been added automatically to feature box addon. so this is bug, because these margins were not specified in feature box addon before migration.

I have added credentials in Hidden Content area.

We have corrected all the pages on the website, but I have added a test page where you can see the problem.

Please change your margin from this settings

https://prnt.sc/P5rJXtA-Fk5q

Yes I know that. but this is not the problem.

The problem : before migration from SP page builder v3 to v5, these margins https://prnt.sc/P5rJXtA-Fk5q were not set to 100px.

The update from SP page builder v3 to v5 has added these margins.

And I have tons of website to update.

I cannot waste my time to remove margins I don't want and where not added previously before the migration.

could you please provide a real solution ?

normally, when I update from SP page builder v3 to v5, you do not have to add margin on existing addons. it is not logic. this will break all the layouts. espacially when margin where blank, why adding a 100px margin by default? does not make sense.

I'm glad not to have updated yet! I will wait for the next version of SPPB 5 with this bug to be fixed!! and hopefully, very soon… Thanks!

I will inform our team about your opinions.

a feedback will be much appreciated. thanks

I have added all the infos inside Hidden Content area. please read it carrefully and share it to your development team.

for info, wetransfer links are available for 7 days only, so please downloads files quickly because they will be removed after 7 days.

ok thanks

Hi

You have to set the link on button addon, you were not set link in your button addon. Please check it and let me know.

Yes i Know. But I don't want to loose my links after migration.

Before migration => I have buttons with links After migration => I have buttons with NO links, they have been removed

You have to check with your dev team why during migration process, button links are removed.

Hi

I have talked with my team. They also found this issue, they said they would fix it by the next update. Allow us some time, please.

ok thanks for the feedback.

do you know when this bug will be fixed ?

No sorry I dont give you any fixed date, I have already informed our team, hopefully they will solve it soon.

I hope before christmas...because this kind of bug is very problematic when you have a lot of migration to do.

Actually our team set it by deafult, I will suggest them , if they will think it is ok then they will set it by default 0 again.

the problem is not to think or not to think.

I'm not dreaming, there is a bug.

before migration => OK

after migration => all my margins are broken

So there is definitively a problem I'm sorry....

hello,

do you have any news about this fix ?

thanks

Sorry not yet, allow our team some time please.

Hi,

What's news about this bug ? I saw you release SP page builder 5.2.0 It is very good to release new features, but could you please make an effort to correct bugs? I think the maturity and the stability of the product is equal important than having new features.

Thanks

Sorry for your issue. It's already on our bug list, I hope the team will solve it soon. There is too much workload pressure that's why it takes time. I apologize on behalf of them.

any news when this will be corrected or added?

any news please? no feedback since 1 month...