Helix Ultimate does Not Work On Joomla5 - Question | JoomShaper

Helix Ultimate does Not Work On Joomla5

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Artur

Helix Framework 6 months ago

Hello. Helix ultimate does not work on joomla5.

Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

Help me resolve this

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38 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134973

@ssnobben

I thought about Wednesday, and I have that file on Floppy disk - only for you ;)

info_1756_2023.jpg

https://www.joomshaper.com/downloads/template?search=helix

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ssnobben
Accepted Answer
6 months ago #134974

Sounds good to me. hahaha 👍👍

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #134065

Hi

Thanks for contacting us. Sorry Helix Ultimate is not compatible with Joomla 5 yet. It is highly recommended not to upgrade it before it's ready for Joomla 5.

-Regards.

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Artur
Accepted Answer
6 months ago #134067

When do you plan to release a version compatible with Joomla5?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134068

It works with Joomla 4.4 and I suggest to wait a few days more. This version would be supported for next months.

Using Joomla 5.0.0 for production site is like race in "The Fast and the Furious" movie.

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Francois Barnard
Francois Barnard
Accepted Answer
6 months ago #134435

Dear Paul

I upgraded from 4.3.xx to 4.4.0 and it gave this same error. I then thought I could install Joomla 5.0.0 and try it and the same happened. I have two new websites to design now. Can you give us a timeframe when we can expect Helix Ultimate to work again?

Regards,

Francois

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Francois Barnard
Francois Barnard
Accepted Answer
6 months ago #134502

I have now removed the entire site, created a new cPanel development space, installed J4.4.0 and Helix 2.12 - and THAT works! :-)

Now I must remember NOT to update Helix to the latest versions because they are not compatible with J4.4.x and J5.x.x.

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G
gourou
Accepted Answer
6 months ago #134073

its like sp page builder 5 in Joomla 4 still "The Fast and the Furious" movie.

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ssnobben
Accepted Answer
6 months ago #134438

:)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134110

@gourou

what ever you call it, it works and can be used, also in J4.4 :)

every product has its imperfections, even your browser and operating system gets updates at least once a month, don't they.

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FB
Fernando Bautista
Accepted Answer
6 months ago #134185

Es mejor "lento & alegre" que "rapido & furioso"

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Artur
Accepted Answer
6 months ago #134305

Please update helix ultimate with full compatibility to php 8.2.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134332

Helix Ultimate will get J5 and PHP 8.2 update in next days, 25-26 Oct.

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ssnobben
Accepted Answer
6 months ago #134439

Great news!

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
6 months ago #134498

Very good! Thank you so much!

Kind regards Hans Peter Betzler

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ssnobben
Accepted Answer
6 months ago #134727

Which Monday (Friday) morning?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134730

@ssnobben - use file that I shared yesterday. This is fully OK version, trust me.


Our office is today (Tuesday) closed in observation of Durga Puja. We will reopen on October 25, 2023 (Wednesday), and probably then it will be offcialy published.

I have no control over it, and do not want you to wait when I know that update file is ready.

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infini
Accepted Answer
6 months ago #134376

am i missing the beta file somewhere? or was that sarcasm? we like rolling fast and furious lol

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134377

It was in Hidden Content visible for Artur only. Not your topic, so you don't see it.

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infini
Accepted Answer
6 months ago #134378

thanks!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134449

If you want to know more what was added / fixed / improved:

Helix Ultimate v2.0.16 Change log:

  • New: Logo Show/Hide in Off-canvas Menu settings added
  • Update: Joomla 5.0 compatibility
  • Update: PHP 8.2 compatibility
  • Update: Twitter X logo updated on social Icons (we used svg file)
  • Fix: Frontend Media upload issue on third party editor
  • Fix: Navigation font settings not working on Off-canvas
  • Update: Favicon description (more you can read in Helix documenation)
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infini
Accepted Answer
6 months ago #134466

thank you for the update!

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ssnobben
Accepted Answer
6 months ago #134485

Thks for update info.

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Artur
Accepted Answer
6 months ago #134617

Do you already have access to the new version of Helix Ultimate? Will be today?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134618

Look down, it's today version. Yes, Offcial should be soon.

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Artur
Accepted Answer
6 months ago #134625

Thanks, it works.

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ssnobben
Accepted Answer
6 months ago #134671

Ok so the relese today is RC4 not the "stable" release?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134674

@Ssnobben That message was for @Artur only, it was releated with a shared zip file.


For @All:

OFFICIAL : https://www.joomshaper.com/downloads/template?search=helix

. Look at changelog that I shared 3 days ago.

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Fernando Bautista
Accepted Answer
6 months ago #134698

Cordial saludo.

Prefiero esperar la notificacion oficial de actualizacion de Joomla si asi lo consideran los expertos que son ustedes los creadores de Helix Ultimate, la mejor plantilla de Joomla.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134701

That same zip will be shared tomorrow, so as you wish :)

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
6 months ago #134722

And it works! Well done! Thank you

Kind regards Hans Peter Betzler

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ssnobben
Accepted Answer
6 months ago #134737

Thks tried the file here for Helix Ultimate Joomla 5 support and seems to work with Joomla 5 compability support but not if you disable that "Behaviour - Backward Compatibility" plg for Joomla 5 compatiblity support.

There is a bug

"0 Class "JText" not found bug error" there for ---> Classes Aliases

Works if you have enabled the Behaviour - Backward Compatibility" plg with these settings.

  • Classes Aliases - enabled
  • ES5 Assets - disabled
  • Removed Assets - disabled

So problem seems with the Classes Aliases.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134740

Oh, BIG thanks, tomorrow dev will check those and decide.

Hopefully, all users by default has enabled all those 3 so don't see any error. And only very advanced webmaster check so deeply, and play with on-off to check what would happen after. But sure it would be great to correct that soon, before J5.0.x will start to be popular.

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ssnobben
Accepted Answer
6 months ago #134763

Ok great to know.

All the best!

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Artur
Accepted Answer
6 months ago #134962

Hello. Why is there no official version of Helix Ultimate 2.0.16 on the website yet?

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ssnobben
Accepted Answer
6 months ago #134967

Didnt say what Monday or Friday. Could be Monday 2024 😁

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Artur
Accepted Answer
6 months ago #134968

There is already a helix and a bulider. Thank you very much :)

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ssnobben
Accepted Answer
6 months ago #134977

Ditto.

Hope announce this so prople see it too.

Thks

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