Cannot upload images to SPPB - Forum | JoomShaper
Awaiting an answer SP Page Builder

Cannot upload images to SPPB

Asked by James Baldock 3 years ago Last activity 3 years ago

Hello,

Sorry to bother you but I was hoping that you could help me.

We have a site where we are unable to upload images into SPPB.

Could someone take a look for me please?

Many thanks

James

5 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
3 years ago

Hi there!

Sorry for your experience.

Is there any error appears there while uploading the image, please? Did you mean into SPPB media or any specific addon image upload issue?

Joomla admin access would be better to check it.

Best Regards

James Baldock Asked this
3 years ago · edited

Hi Rashida,

If I edit a SPPB page, create a 'gallery' module and then try to upload in there, the image upload fails. It gets to 100% but the icon just keeps spinning and the file doesn't actually upload.

I am able to upload in the Joomla Media Manager though.

I have added the Joomla admin log in details.

Kind regards

James Baldock Asked this
3 years ago

Hello,

Sorry to bother you, I was just wondering if you have had a chance to take a look at this one?

Many thanks

Peter Riggall
3 years ago

I have the same issue. I'm using:

SP PageBuilder version 5.1.6
MySQL version 5.6.51
PHP version 8.2.11
Joomla version 4.3.3

When trying to load an image for slideshow, I get loading to 100% and an error message "Request Failed - Error 500"

The image loads into the Joomla media manager.

The integration of Pagebuilder Media manager and Joomla Media manager is very poor.

Rashida Rahman Staff
3 years ago

Hi Peter Riggall,

Sorry for your experience.

Kindly remove the credential from this post as this sensitive information is visible to the post owner also.

And create a new forum post about this issue. We will try to help you there.

Best Regards

James Baldock Asked this
3 years ago

Hello,

Have you been able to take a look at this one for me please?

Kind regards

Rashida Rahman Staff
3 years ago

Hi James,

Please take my sincere apology for the delayed response.

You might forgot to share your admin URL, when shared the Joomla backend credentials. I need that to log in.

Best Regards

James Baldock Asked this
3 years ago

I have just added this for you.

Log in to reply.