Contact Form - Question | JoomShaper

Contact Form

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Anastasis

General 6 months ago

hello there i have a problem with the contact form. I add the recipients email but no mail ever arrives from the website. I get a "email sent succesfully" confirmation but it never arrives. What should i add to the field From Email?

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4 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 6 months ago #135034

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Anastasis
Accepted Answer
6 months ago #135147

Of course!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 6 months ago #135241

Will you please downgrade your PHP version 8.1 to 8.0? Let me know when you have done & let me know if it doesn't work. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #135272

Also, Provide me the cpanel access. Thanks

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